Windows 10: computer lockout/ microsoft not sending me my verification codes

I set my BIOS to secure boot in order to play a game my friends were telling me about, when i managed to turn on that secure boot my windows 11 operating system had a melt down and no displays were made to my monitor.I did the BIOS Cmos lithium battery reset method by removing the battery for 30s and the display returned but I was met with the message when trying to log in:“Something happened and your PIN ins’t available. Click to see up your PIN again.”when i try to login, it requires a verification code sent by either email or phone, None of which are sent to me. I asked around and had a who

:)

 

Verification code - I never get the code

Hi

Welcome to Microsoft community.

It sounds like you're having trouble receiving the verification code needed to create a new PIN on your Windows device. Here are some steps you can take to resolve this issue:

Step 1: Confirm Your Phone Number

Make sure the phone number you have registered with your Microsoft account is correct.

1. Check Your Microsoft Account Details:
   
   • On another device, go to the Microsoft account security page.
     
   • Sign in with your Microsoft account credentials.
     
   • Under Security basics, check the phone number listed and ensure it is correct.
     

Step 2: Troubleshoot SMS Delivery

Sometimes messages can be delayed or blocked for various reasons. Here are a few things to try:

1. Signal Strength:
   
   • Ensure you have a good signal on your phone.
     
2. Check Message Blocking:
   
   • Make sure your phone isn't blocking messages from unknown numbers.
     
3. Restart Your Phone:
   
   • Sometimes restarting your phone can help with receiving delayed messages.
     
4. Try Another Method:
   
   • If SMS isn't working, try selecting an alternate method of verification (e.g., email verification).
     

Step 3: Use an Alternate Email for Verification

If you have an alternate email address linked to your Microsoft account, you can use it to receive the verification code.

1. Request Code via Email:
   
   • On the verification page, select the option to receive the code via email instead of SMS.
     
   • Check your email inbox (and spam/junk folder) for the code.
     

Step 4: Update Security Information

If the above methods don't work, you may need to update your security information.

1. Add a New Phone Number or Email:
   
   • Go to the Microsoft account security page.
     
   • Under Security contact info, select Add security info.
     
   • Add a new phone number or email address.
     
   • Follow the verification steps to confirm the new contact information.
     
2. Request Verification Code Again:
   
   • Once your new contact information is verified, try requesting the verification code again.
     

Step 5: Contact Microsoft Support

If you're still not receiving the verification code, you may need to contact Microsoft Support for further assistance.

1. Visit Microsoft Support:
   
   • Go to the Microsoft Support page.
     
2. Explain the Issue:
   
   • Provide details about your issue, including the fact that you are not receiving the verification code via SMS.
     

Step 6: Use a Trusted Device

If you have previously signed into your Microsoft account on another device, you can use it to bypass the verification step.

1. Sign In on a Trusted Device:
   
   • Use a device where you've successfully signed into your Microsoft account before.
     
   • Go to the settings and attempt to update your security information from there.
     

If you continue to experience problems, contacting Microsoft Support directly will likely provide the most effective solution.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Microsoft won't send me verification code emails

Hi TG. I'm Greg, 10 years awarded Windows MVP, here to help you.

Sometimes the code won't be sent until your Account is verified in Settings > Accounts > Your Info.

If that's not it then here are the steps Microsoft recommends for troubleshooting verification Code arrival:

https://support.microsoft.com/en-us/help/12428/...

If nothing else works then I'd Contact Microsoft Support at Contact Us - Microsoft Support. Explain the problem to the Virtual Assistant and keep asking for an agent, to get chat or a call back on week days.

Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Microsoft never sends verification code email

I recently purchased a laptop that had Windows 11 on it, and I created a Microsoft account, but I cannot make any changes to my account because it keeps requiring me to enter a verification code to do anything....

This is a problem because the verification code can only be sent two ways, either to my phone, which has a different number now that I am not able to update, or by Email, which they never actually send to me.

I cannot understand how the company that controls most of the world's computing, cannot figure out how to send an Email message, but it is not coming to neither my Inbox, nor my Spam folder, they are just not sending it to anywhere at all.

I also, cannot contact Microsoft, because they make you choose from a dropdown list of issues that are not related to my problem.

I am thoroughly disgusted with this company now, and wish to Lord Above that I had just spent the extra money to continue using Macintosh for my computing, since Windows has become an ocean of bugs, controlled by an uncaring, incompetent company.

Can someone tell me how to get actual Support from this monolith of a tyrannical company PLEASE, and Thanks in advance!!