Windows 10: Computer Monitors Turn Off and Restart Initiates, but Sound Continues Playing

Hello,I've been having an issue with my computer, usually after extended use 2-3 hours. It is a desktop computer. It makes an audible click, then my monitors go dark and the fans in the computer start spinning at full speed like they do momentarily on starting the computer. They continue to spin at full speed for an extended time when the crash happens. Any audio that the computer was playing usually continues as if nothing had happened. I have confirmed that the keyboard continues working through the crash as well, as when I click the CAPS LOCK key, the light on the keyboard lights up a

:)

 

dual monitors stops sound

Hi David,

Thank you for posting in Microsoft Community.

To assist you better, I suggest you to answer the below questions.

• When will the sound disable, when playing through main monitor or the extended monitor?
• Did you try enabling the sound from the sound drivers and check if it helps?
• Since from when are you facing this issue?

This issue causes because the monitor automatically takes the HDMI sound as the Default input. Disable and enable the speakers and check if it helps.

I suggest you to try the below steps and check if it helps.

• Right click on the volume control and then
  Properties,
• When you connect the HDMI it becomes the default output device, even though it has no speakers.
• You need to change this back to "Speakers" and set as default.

Hope this helps. Keep us posted to help you better.

 

tones play continuously

The problem turned out to be completely uninvolved with USB ports. My monitor was too old to be supported by Windows 10, and a generic driver was installed, but Windows 10 continued to poll all monitor ports continuously, thus the constant device connect/disconnect
sounds. I updated to a more recent monitor and installed the correct driver for that monitor, and the problem was solved. Thanks for your suggestions.

 

Windows sound not playing after recent Win10 Update

Hi all,

Symptom:
Since last windows update, windows doesn't play the windows sounds: Startup, UAC sound, exclamation, warning, notifications, etc.

Note: Other sounds, like games, videos, calls are working well.

I use SoundBlaster Z series sound card. Their recent driver update release notes lists that the driver is fixing this issue.

Actions taken:
Removed the driver completely
rebooted
Reinstalled the driver

Results:
After initial boot and subsequent restarts, the windows sounds play well.
After a computer shutdown and startup - the above symptom is introduced again, i.e., windows sounds don't play anymore.

I've repeated the steps above and ended up with the same problem.

Can anyone please assist?


Win10 Pro
Version 1909
OS Build 18363.657

Thanks.