Windows 10: Computer not coming out of Sleep Mode with mouse with Windows 10 Pro 2OH2

Discus and support Computer not coming out of Sleep Mode with mouse with Windows 10 Pro 2OH2 in Windows 10 Performance & Maintenance to solve the problem; With Windows 10 1803 I could awake computer by moving the mouse, but sice updating to Windows 10 version 2OH2, only the processor switches on, but... Discussion in 'Windows 10 Performance & Maintenance' started by IanSparrow1, Dec 8, 2020.

  1. Computer not coming out of Sleep Mode with mouse with Windows 10 Pro 2OH2


    With Windows 10 1803 I could awake computer by moving the mouse, but sice updating to Windows 10 version 2OH2, only the processor switches on, but Windows doesn't boot up and I have to switch off the computer to get windows to activate

    How can I get computer to react as before?

    :)
     
    IanSparrow1, Dec 8, 2020
    #1
  2. Dave xxx Win User

    Sleep mode broken (Win 10 Pro x64)

    In December I upgraded a desktop (Intel i7-3770K 16Gb/Gigabyte Technology &SSD) from Win 7 Pro to Win 10 Pro, but since 12 January the computer will not wake from sleep mode (power button needed to reboot).

    There were no problems with sleep mode under Win 7; there were 2 Windows updates on 12 January: Windows Defender Antivirus KB2267602 & Microsoft.YourPhone

    The following steps have offered no improvement (Win 10 v 1909 18363.592):

    i) Advanced Power Settings: PCI Express - change from 'Moderate Power Savings' to 'Off''
    ii) CMD (admin): powercfg -h off
    iii) Uninstalled Phone App: PowerShell (admin) Get-AppxPackage *Microsoft.YourPhone* -AllUsers | Remove-AppxPackage
    iv) Windows Memory Diagnostic Tool run - No errors detected
    v) Windows drivers appear up to date

    Any suggestions for a remedy would be much appreciated.
     
    Dave xxx, Dec 8, 2020
    #2
  3. Computer won't come out of sleep

    Hi,

    There are different factors that can contribute as to why after the Windows 10 creators update was installed on your computer it no longer comes out of sleep mode automatically anymore. One possible reason for this is the power settings need to be reconfigured.
    Since you already attempted the suggested steps by Andre Da Costa, we would like to confirm if you already checked the suggested link by Ugo Lopez in the previous post? If you have already completed the steps, kindly advice us what were the results and if
    there were any error messages that showed up?

    We look forward to your response to our queries.
     
    Jordan Dom, Dec 8, 2020
    #3
  4. Nordic Win User

    Computer not coming out of Sleep Mode with mouse with Windows 10 Pro 2OH2

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Dec 8, 2020
    #4
Thema:

Computer not coming out of Sleep Mode with mouse with Windows 10 Pro 2OH2

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