Windows 10: Computer not detecting headset Windows 10 Home

So I am having a problem, my computer is not detecting that I plugged in my headset.

So I own a headset called the Runmus 2k. The headset has 1 plug but comes with its own audio and mic splitter. My laptop only has 1 jack which is an audio jack so I use the Runmus's mic usb which you can use for a mic if you do not have 2 jacks. When I plug in both the use and the plug, the audio works fine but the computer does not detect the external microphone.


I have already tried everything that is on this list https://support.microsoft.com/en-us/help/4520288/windows-10-fix-sound-problems#v1h=tab01 and nothing worked. I have read through a lot of pages where people had the same exact question but it either did not have a solution or the solution that was mentioned did not work for me. I have tried using multiple headsets with the same features and none of them worked. I have also tried this headset with another Windows 10 computer and a Windows 7, while it worked on the Windows 7 it did not on the Windows 10.


Note: this is Windows 10 Home so there are some features that are different between Windows 10 and Windows 10 Home so if a solution worked on a computer with Windows 10 it might not work for me.

:)

 

Headset Mics not detected

Hi Zach,

This issue may have been caused by an outdated driver.

To assist you better, kindly provide us more details by answering the following questions:

• When did you start encountering the issue?
  
• Have you made any changes to your computer prior to the issue?
  
• Is the headset detected under Device manager?

Meanwhile, to help resolve your concern, we suggest that you run the Hardware and Devices troubleshooter. To do this, follow these steps:

• On the Start menu, type Troubleshooting, and then hit
  Enter.
  
• On the left pane, click View all.
  
• Select and run the Hardware and Devices troubleshooter.

Updating your audio jack driver can help. To update driver in Windows 10, refer to this
article.

Should you need further assistance, feel free to get back to us.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Headset microphone not working in windows 10

Thank you for the feedback. Since you have tried all the troubleshooting steps in the article, it's possible that the issue lies with the hardware or it's driver. To assist you further, please provide the following information:

• Have you tried the headset on a different Windows 10 computer?
• Have you tried connecting a different headset on your PC?

We suggest that you contact the manufacturer of your PC to check the headset jack for issues. Also try to reach out to the manufacturer of your headset to
check if they have a new driver for the recent Windows 10 updates.

Keep us posted.