Windows 10: computer not printer out color

when I print from my computer it come out grey but when I print from Ipad the colors do come out how can I mkae my computer print color ink

:)

 

Printer color

Hi Sofia,

There are some possible reasons why we are experiencing this problem:

• Printer running low on ink
• Outdated printer driver
• Issue with a Color profile

For best resolution, we suggest that you contact the manufacturer of your printer.

Let us know if you have additional questions.

 

Printer will not print color

Hi Jim,

For us to properly isolate your concern in printing, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial resolution, we suggest that you run the printer troubleshooter. This is an automated tool that can
find and automatically fix some issues with your PC.

We look forward to your response.

 

Printer will not print color

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties that you are unable to print in color. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type winver
  in Windows search/Run command)
• What is the make and model of the PC?
• What is the model number of the Printer?
• Are you aware of any changes on the PC prior to this issue?

• How is the printer connected to the computer (Wired/Wireless)?

Let us try a few steps and check.

Method 1: Run Printer Troubleshooter

1. Click on Start button and then Settings .
   
2. Click on UpdateandSecurity and then click on
   Troubleshoot.
   
3. Run the troubleshooter for Printer.

Method 2: Update Printer Driver.

We would suggest you to connect the printer to the PC as wired connection, then download and install the
Firmware & Software Utility driver from HP website.

Method 3: Check Printer preferences.

1. In the software application you are trying to print from, click File, and then click Print.
   
   The Print window opens.
   
2. Open the Properties dialog box.
   
   Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
   
3. Depending on your print job, you might consider modifying the following settings:
   
   • Black and White: If you want to print in black and white only, select the grayscale option.
     
4. ​After selecting the print settings, click OK to apply the settings, and then click Print.

You may check: https://support.hp.com/in-en/document/c04648194

Method 4: HP Print and Scan Doctor

We would suggest you to use HP Print and Scan Doctor for Windows as
this will fix printing and scanning problems with HP Print and Scan Doctor, a free tool for Windows.

Let us know the results. If the issue persists, we will certainly assist you further.

Aditya Roy

Microsoft Community – Moderator