Windows 10: Computer Not Sleeping on Lid Close

Hi all! I have had a Windows Surface Laptop for 2 years now. Recently, when I close my laptop, the screen does not sleep and the screen light can still be seen. I have checked the Power Options/System Settings and the computer is set to sleep when the lid is closed.


Since the settings are correct, what else may be causing this issue?

:)

 

Win 10 - computer won't lock or sleep when lid is closed

Hi Shari,

Thank you for posting on Microsoft Communities.

Please follow the methods mentioned below:

Method 1: Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Select on Control Panel.
  
• 
  Click on Power Options. On the left, click on "Choose what closing the lid does". Click on the drop down menu for "When I close the lid" and choose "Sleep" or "Hibernate.
  

Method 2: I suggest you to run in-built Power troubleshooter and check. Follow the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting on the left pane, click on
  View All.
• Click on Power to run the troubleshooter.

Method 3: If the above method doesn’t help, I would suggest you to
reset and restore all of the default Power Plans back with their default settings. Follow the steps.

• Press Windows Key + X.
• Select Command Prompt (Admin).
• At the command prompt, type powercfg -restoredefaultschemes, and then press
  ENTER.
• At the command prompt, type exit to exit the Command Prompt window.
• Restart the computer and check with the issue.

Let us know if the issue is resolved or if you require further assistance.

 

computer dosen't **** down or go to sleep when i close the lid.

computer doesn't shut down or go to sleep when I close lid, thus draining my battery over night. my setting set to sleep when I close lid. when left plugged in it still doesn't shut down . any suggestions ?

 

Win 10 - computer won't lock or sleep when lid is closed