Windows 10: Computer powers off when loading Game.

Discus and support Computer powers off when loading Game. in Windows 10 Gaming to solve the problem; I just upgraded my GPU to a Radeon RX 6950 XT from a RX 5700 XTI ran the AMD Clean up Utility and installed the latest Drivers. I also up date the BIOS... Discussion in 'Windows 10 Gaming' started by thedivegod, Sep 13, 2023.

  1. Computer powers off when loading Game.


    I just upgraded my GPU to a Radeon RX 6950 XT from a RX 5700 XTI ran the AMD Clean up Utility and installed the latest Drivers. I also up date the BIOS on my Motherboard to the latest version.Using my Computer for Non-Gaming is totally fine. VMware Workstation, YouTube, Edge, Chrome, Office are all totally fine. However whenever I try to run any game it crashes right at the point where the game should click in. So the game Splash screen and menus are all fine but as soon as you would expect it to 'click' to the Heavy GPU game itself the computer just powers down. Nothing is written to the

    :)
     
    thedivegod, Sep 13, 2023
    #1
  2. wolfy1339 Win User

    Computer powers off when game is loading after starting it

    Computer powers off when loading Game. 257844d1575515845t-computer-powers-off-when-game-loading-after-starting-intel-test.png


    - - - Updated - - -

    I don't think it's heat related as @topgundcp has suggested. The system is cool when i start the game

    - - - Updated - - -

    I checked CPU temps using Open Hardware Monitor and nothing is out of the ordinary.

    I started the game and the CPU temp got to ~83C before the system powered off. Which is still far from the critical temps
     
    wolfy1339, Sep 13, 2023
    #2
  3. Pre-loaded games won't uninstall

    I'm not really into some of the games that were pre-loaded into my PC but when I try to bring up the games from the Start menu and click on 'uninstall' it takes me to the control panel, and I don't see the games listed there for me to uninstall. Suggestions, please? Thanks! ~P
     
    punkinbee59, Sep 13, 2023
    #3
  4. Computer powers off when loading Game.

    Ultimate Word Games stuck "Loading"

    Hi Ed,

    Being unable to load the Microsoft Ultimate Word Games is may be due to several factors. It is a possible connection issue or the games are incompletely installed.

    To resolve your concern, we suggest that you perform the following solutions on your computer to resolve the issue:

    Solution 1. Run the Windows App Troubleshooter on your computer.

    Go to this
    link
    and click on Run troubleshooter.

    Solution 2. Reset Windows Store.

    Reset the Windows Store to clear store cache by following the steps below:

    • Press Windows key + X on your keyboard.   
    • Click on Command prompt (Admin).   
    • Type wsreset.exe, and then hit Enter.   

    Solution 3. Restart your computer.

    Restarting your Windows 10 device resets anything running in the memory that can cause the game to freeze or stop responding. To restart your Windows 10 device, complete the following steps:

    • Press the Windows button on your device or keyboard, or select the Windows icon from
      the bottom-left corner of the main screen. 
    • Select Power, and then select Restart.

    Keep us updated with the results after performing the solutions above.
     
    Loraine Mon, Sep 13, 2023
    #4
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Computer powers off when loading Game.

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