Windows 10: Computer Random BSOD

Discus and support Computer Random BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi,I have been having a problem for the past month. My computer is having random blue screens or sometimes it crashes and restarts without one. Before... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Daniel Nicolás Torres, Aug 24, 2023.

  1. Computer Random BSOD


    Hi,I have been having a problem for the past month. My computer is having random blue screens or sometimes it crashes and restarts without one. Before I begin describing the problem here is my system information:OS Name Microsoft Windows 10 Home Version 10.0.19045 Build 19045 OS Manufacturer Microsoft Corporation System Model MS-7D32 System Type x64-based PC System SKU Default string Processor 13th Gen IntelR CoreTM i5-13600K, 3500 Mhz, 14 Cores, 20 Logical Processors BIOS Version/Date American Megatrends International, LLC. H.C0, 5/29/2023 SMBIOS Version 3.5 Embedded Controller Versio

    :)
     
    Daniel Nicolás Torres, Aug 24, 2023
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Aug 24, 2023
    #3
  4. ARC
    Arc Win User

    Computer Random BSOD

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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Computer Random BSOD

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