Windows 10: Computer randomly black-screening/crashes. How to fix?

Discus and support Computer randomly black-screening/crashes. How to fix? in Windows 10 Gaming to solve the problem; I am having the problem with my computer that after only a couple of minutes after using it on some games, it goes black screen and reboots. When I... Discussion in 'Windows 10 Gaming' started by Ludvig Lindfors, Nov 10, 2023.

  1. LUDVIG LINDFORS
    Ludvig Lindfors Win User

    Computer randomly black-screening/crashes. How to fix?


    I am having the problem with my computer that after only a couple of minutes after using it on some games, it goes black screen and reboots. When I check the event log it says the following: "A fatal hardware error has occurred. Reported by component: Processor Core Error Source:Machine Check Exception Error Type: Cache Hierarchy Error Processor APIC ID: 7 The details view of this entry contains further information." I don't know if it's worth noticing that the

    :)
     
    Ludvig Lindfors, Nov 10, 2023
    #1
  2. AIMDEEP
    aimdeep Win User

    Windows 10 randomly black screens then crashes

    Hey.
    For the past week my computer is randomly crashing. The computer freezes with a static noise coming from the speakers then there is a black screen without sound but the computer is on and then the computer crashes and starts booting to windows again. I tried sfc /scannow and it says "Windows Resource Protection did not find any integrity violations". I also went on the reliability monitor and it says "Windows was not properly shut down" (see attachment). Thanks in advance!
    Windows Version: 1909
    Build Number: 18363.720


    Computer randomly black-screening/crashes. How to fix? 270253d1584103095t-windows-10-randomly-black-screens-then-crashes-annotation-2020-03-13-143736.png
     
    aimdeep, Nov 10, 2023
    #2
  3. THEMAILMAN78
    TheMailMan78 Win User
    Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Nov 10, 2023
    #3
  4. GREG CARMACK
    Greg Carmack Win User

    Computer randomly black-screening/crashes. How to fix?

    Computer running slow, black screen crashing

    Hello, I'm Greg, here to help you with this.

    1) Try these fixes for black screen crashes in Windows 10:

    [Solved] How To Easily Fix Black Screen Issues In Windows 10

    https://www.groovypost.com/howto/fix-black-scre...

    https://computerinfobits.com/windows-10-fix-ran...

    https://www.tenforums.com/bsod-crashes-debuggin...

    https://forums.tomshardware.com/threads/windows...

    https://silicophilic.com/computer-black-screen-...

    https://www.windowscentral.com/how-fix-black-sc...

    https://www.makeuseof.com/tag/troubleshoot-fix-...

    2) The Display driver is so important that merely updating it might not be enough. Try everything here to make sure:

    https://answers.microsoft.com/en-us/windows/for...

    3) Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account to replace yours which may be corrupted. Then if necessary continue with the other steps to go over your install most thoroughly.

    4) Test the hardware using these best tools and methods:

    https://answers.microsoft.com/en-us/windows/for...

    5) If nothing else works then do a minor, non-destructive Repair Install which reinstalls Windows while saving your files, apps and most settings in place, brings it up to the latest version by the most stable method, takes about an hour and resolves most problems: https://www.elevenforum.com/t/repair-install-wi...

    Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
     
    Greg Carmack, Nov 10, 2023
    #4
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Computer randomly black-screening/crashes. How to fix?

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