Windows 10: Computer randomly completely freezes and effectively stops working.

I've had this computer for around a month now, and lately 3-4 days ago my computer has started to randomly freeze. When it freezes, it does not stop freezing. The only way to stop it from freezing is to manually turn off the computer in person by pressing the off button for 5 seconds. It's not a problem with my monitor. Going into event view yeilds a critical error with:"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.