Windows 10: Computer randomly restarting and don't know exactly why.

Hi everyone,My computer has been randomly restarting now for the last few days, I first noticed it after purchasing a new RAM kit and installing it. Reasonably, I decided to return that kit and get a new one, and the same problem persists. I've looked in the event viewer and unfortunately cannot make heads or tales of what I'm looking at. I have also recently upgraded to the RTX 5090 and have tried swapping the power cables to make sure it's getting good power, updating all drivers and BIOS versions, etc. I'm at a loss here and any help would be appreciated.Here's the link to the mindump files

:)

 

Computer randomly has black screen and restarts

Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

This could be a simple as a bad driver install.

ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.

 

computer randomly restarts multiple times

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  When does the system exactly restart? Please elaborate.
  
• 
  How did you upgraded to Windows 10 through Windows update or Windows 10 ISO?
  

Let’s try simple steps and check if this helps. Follow the below steps.

Method 1.

I suggest you to check the settings, if the automatic restart is set on the system.

• 
  Open file explorer and click on Computer on the top pane.
  
• 
  Click on System properties and click on
  Advanced system settings.
  
• 
  Now click on Advanced tab and click on
  Settings button on Startup and Recovery option.
  
• 
  Uncheck on Automatically restart.
  

If the issue still persist try the below methods.

Method 2.

I suggest you to boot the system in Clean boot state and check if the issue still persist.
Clean boot process will help you determine which third party program/app that is causing this issue. It could be some other application or programs, which runs on the computer at the background, leading to this issue. Please visit the below link
on how to perform Clean boot.

How to perform a clean boot in Windows - Microsoft Support

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Computer restarting randomly

Hi,

We want to know more about the issue you're having with your PC starting randomly. Please answer the questions below:

• When your PC restarts, are you having any error messages?
• You said you got the computer fixed, do you remember what changes were made to the PC? Is this before changing the power supply or after?

Your response to our queries will be appreciated.