Windows 10: Computer randomly restarting

Discus and support Computer randomly restarting in Windows 10 BSOD Crashes and Debugging to solve the problem; I hope this is the right place to post this, as there's technically no BSOD. My computer has recently started to restart itself without warning when... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Mongrel714, Mar 29, 2020.

  1. Computer randomly restarting


    I hope this is the right place to post this, as there's technically no BSOD.

    My computer has recently started to restart itself without warning when I'm playing games on it. There is no blue screen, no freezing, no strange audio stutters, nothing like that; the computer just shuts off and turns itself back on. I've even disabled the auto-restart feature, but still no blue screen or error message of any kind. This happens most commonly with Doom Eternal, but has happened with other games as well. I've played these games with no issues until recently (issues started maybe like 3-5 days ago), and my computer has specs that should be able to handle all of them. I've attached the V2 log as suggested by the posting guide for this section, I'm not really sure if it'l help or not but it's there.

    While there's no BSOD to take an error code from, I did open up Event Viewer to see if there was any record of the crash. I screencapped the only thing I could find and attached it to this post (it's titled "error report.jpg"). I tried to find anything else that could have caused the problem, and found some other errors just before the crash mentioning something about permission settings (screencapped and attached to this post with title "error report 2.jpg"). I found something online for changing the permission settings to avoid those errors, and did so, and that seemed to work for about a day, but the computer started crashing again...

    I don't think it's overheating. I ran Speccy and my temperatures seem fine. The readings I've attached to this post are when I'm not in a game, but I've minimized the game to check on it before and I don't think it's ever been too high, usually around sixty-something degrees, sometimes in the seventies. I've tried dusting the computer tower out with compressed air just to be sure, and that seemed to work for a while, but it started crashing again anyway.

    I've updated my graphics card drivers very recently (about a week ago), so it's definitely up to date; I tried updating again just to be sure and it said I had the most recent version.

    My Windows Version number is 1903 (OS Build 18362.720)

    If you need any other info just ask. This is a really frustrating problem and I hope there's an easy fix...I realize it could be the power supply, but I don't really want to order a new one until that can be confirmed.

    :)
     
    Mongrel714, Mar 29, 2020
    #1

  2. random restarts

    Hi Lili,

    Hardware failure or system instability can cause the computer to
    randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

    • Press Windows key.
    • Type Troubleshoot.
    • Under Find and fix other problems look for
      Power.
    • Then Run the troubleshooter.

    Update us with the outcome and if you need further assistance.
     
    Marilou Ser, Mar 29, 2020
    #2
  3. ilgoldman Win User
    Random shut down and restart??

    Computer: Intel (R) Pentium (R) Dual cpu
    E220@2.406hz
    2.42 GHZ, 2.00 GB of RAM
    Windows xp

    Ever since I replaced the fan (with heat sink) the computer has randomly shut down and then restarted, at first during streaming, and now, will shut down and restart anytime. I tried to replace the graphics card to no avail. *Confused Computer randomly restarting :confused:*Mad Computer randomly restarting :mad:

    One suggestion was to replace the RAM.

    Any suggestions on how to repair my computer?
     
    ilgoldman, Mar 29, 2020
    #3
  4. Computer randomly restarting

    Computer restarting randomly

    Hi,

    We want to know more about the issue you're having with your PC starting randomly. Please answer the questions below:

    • When your PC restarts, are you having any error messages?
    • You said you got the computer fixed, do you remember what changes were made to the PC? Is this before changing the power supply or after?

    Your response to our queries will be appreciated.
     
    Robert Caw, Mar 29, 2020
    #4
Thema:

Computer randomly restarting

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