Windows 10: Computer randomly restarts while playing certain games

This happens most often while playing grim dawn, but its happened very rarely on minecraft, sekiro, and titan quest. Sometimes it happens immediately, sometimes I can play for hours with no problems. Temperatures are fine, CPU never going above 60 and GPU never above 50. Screen suddenly goes black and then my computer starts loading up again automatically.

Specs:

• CPU: Ryzen 5 3600
• GPU: EVGA GTX 1080
• RAM: 2x8gb G.SKILL Ripvaws V 2400mhz
• Motherboard: MSI MPG x570 Gaming Edge Wifi
• PSU: Corsair CX750M

Things I've tried:

• Reinstalled game
• Reinstalled/updated graphics drivers
• Changed fan curves
• sfc /scannow
• Windows updates
• BIOS updates
• enabled/disabled XMP
• enabled/disabled virtualization
• reseated cables
• reseated ram
• ran memtest86 with no errors
• tried different outlet with and without surge protector

It has never restarted while idle, and hasn't restarted while playing the vast majority of my games, most being significantly more demanding. I had the problem initially on minecraft, but then it suddenly stopped and I've been able to play it fine with no issues up until now. Still restarting in the other games. I remember this happening on grim dawn one or two years ago, but I stopped playing and forgot about the problem until recently when I tried playing again. It's never restarted during any CPU or GPU stress tests. No relevant information in the event viewer as far as I can tell, only the generic kernel power 41. I have no idea what else to try, and I'd appreciate any help I can get.

:)

 

Computer randomly reboots when I play games.


I get random restarts when playing games.
Is this something to do with windows 10 or Nvidia?

Not great with computers but I've only been having this problem the past week or so.

I have done a clean reboot and all that but it keeps happening.

Here are some errors I get in Event Viewer:

• Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB2267602 (Definition 1.217.854.0).
• Driver install failed, result=0x80004005 for devnode 'SAITEK\PROGRAMMABLEDEVICE\7&69BEA2F&0'
• The DSM service was delayed by 12 seconds for a driver query/download/install on device 'SAITEK\PROGRAMMABLEDEVICE\7&69BEA2F&0'
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

 

Xbox Play anywhere games

I uninstalled and re-installed the game. The freezing is still happening.

 

Xbox Play anywhere games

Hi David,

There are many possible reasons why Gears of War 4 randomly crashes when playing. One of which is having a corrupted game file. To help you resolve this concern, we suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Windows Store.

Run the troubleshooter for Windows apps

Step 2: Check for updates for apps and games from Windows Store. To do this, you may refer to the link below:

Click here

Step 3: Reset the game from the Settings menu.

• Click Start and click Settings.
• Select System.
• Select Apps and features.
• Find the game and click Advanced options.
• Click Reset. You need to restart your computer to let the changes take effect.

Step 4: Try to uninstall and reinstall the game.

Kindly update us with the results, so that we can assist you further.