Windows 10: Computer rebooted from a bugcheck black screen hard crash and reset

Crashed to black screen and PC restarted. Generated the following report in the Event Viewer; The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e 0xffffffffc0000005, 0xfffff8044210a63e, 0x0000000000000000, 0xffffffffffffffff. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: aab448b0-2ca7-4de8-bd20-173a30d97025.Link to the .DMP file is here: https://drive.google.com/file/d/1oYrVfme_29FMCHXPrdyCmmtC_M_FI87K/view?usp=sharingNot sure what diagnostics

:)

 

Bugcheck Crash

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving Bugcheck crash on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• Do you receive a Blue Screen when the computer crash?
  
• When exactly does the computer crash?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  
• What is the make and model of the computer?
  

If you are receiving a Blue screen error then, I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot blue screen errors.



I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



We await your response.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

The computer has rebooted from a bugcheck

I get the error: The computer has rebooted from a bugcheck. My computer keeps rebooting. What are the steps?

 

EVENT 1001 - BugCheck - The computer has rebooted from a bugcheck.

Lately my computer has been restarting out of nowhere at random times, doesn't show a BSOD it just black screens and restarts.

This is the error that shows on eventviewer:

Event 1001, BugCheck

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffab0182114038, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\010618-40156-01.dmp. Report Id: 3e609480-61a7-4589-a40c-3f315d745e16.

and the critical error is:

Event 41, Kernel-Power

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

The two instances I remember it crashing was when playing a game and when downloading a file.

Haven't made any changes into hardware/software lately.

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