Windows 10: Computer reboots itself without warning,message or blue screen.

Discus and support Computer reboots itself without warning,message or blue screen. in Windows 10 Drivers and Hardware to solve the problem; #1 Hi, i have a problem with my computer restarting without any message or blue screen mostly during gaming, but it happened during regular use too.... Discussion in 'Windows 10 Drivers and Hardware' started by LukaLazic, Apr 4, 2020.

  1. LUKALAZIC
    LukaLazic Win User

    Computer reboots itself without warning,message or blue screen.


    Hi, i have a problem with my computer restarting without any message or blue screen mostly during gaming, but it happened during regular use too.

    So first thing i have done was reinstalling all my drivers. Reinstalled them manually, and with amd app nothing happened.

    Gpu and cpu are not overheating and i'm not overclocking them, i have run disk check and ram check, no error found. So i guessed it's the drivers thing.

    Event viewer said this : The process C:\Windows\System32\RuntimeBroker.exe DESKTOP-JI0I1V0 has initiated the restart of computer DESKTOP-JI0I1V0 on behalf of user DESKTOP-JI0I1V0\Luka for the following reason: Other Unplanned so i checked and didn't find solution for that

    Then i run device verifier and bluescreenviewer showed that crash is happening because of ntoskrnl.exe and RTKVHD64.sys
    RTKVHD64.sys is audio driver so i rerolled it to previous version, still no fix. Reinstalled it, still no fix.
    I found some solutions about ntoskrnl.exe but neither one did work for me.

    Reinstalled windows updates, nothing.

    I even reinstalled system completely but crash is still occuring.

    So here is ling to my 2 dump files and i would be very thankful if someone can help me.
    https://1drv.ms/u/s!Apig1_24LJragWjFD31nT7_KU5Pj?e=FWIGhc
    My Spec:

    CPU - AMD Athlontm X4 860K Quad Core Processor 3.70 GHz

    GPU - Radeon RX 560

    RAM - 8gb

    :)
     
    LukaLazic, Apr 4, 2020
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Apr 4, 2020
    #2
  3. MELCHIZEDEK QUI
    Melchizedek Qui Win User
    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Apr 4, 2020
    #3
  4. BIGONEXEON
    bigonexeon Win User

    Computer reboots itself without warning,message or blue screen.

    blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Apr 4, 2020
    #4
Thema:

Computer reboots itself without warning,message or blue screen.

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