Windows 10: Computer restart while using Zoom app with blue screen error showing DPC_WATCHDOG_VIOLATION.

I have new dell desktop with i5 processor, 8gb RAM with windows 10 pro. Recently while using zoom app during the meeting my computer freeze several times and restart with blue screen error showing DPC_WATCHDOG_VIOLATION. I spoke to the Microsoft service he upgraded the software of my drives and assured it would not happen again. but it continues to happen while using zoom app only.

:)

 

Blue screen: DPC_WATCHDOG_VIOLATION

After a recent updating, my machine has blue screen every 5 - 10 minutes.

The error code is DPC_WATCHDOG_VIOLATION

I saw another post here which suggest to use "iastor.sys". But I don't have that in the driver list. Mine is storahci.sys.

Please advise! Thanks,

 

blue error and restart

my computer sometime show blue error and restart*Bang Head :banghead:*Bang Head :banghead:
what is it error?*Confused
tanks

 

Computer Freezes Then Blue Screen

Hello,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we suggest performing the steps on this article
on how to troubleshoot blue screen errors on Windows 10.

We look forward to your response.

Regards.