Windows 10: Computer restarts after ~20 minutes of gaming/graphics use

Good evening. I have a IntelR CoreTM i7-9700 CPU @ 3.00GHz 3.00 GHz with a GForce RTX-2080 that s restarting after about 20 minutes of gaming or other intensive use. Most of the time it would not give a reason but occasionally when restarting an overheated CPU warning would appear. After checking all the fans and cleaning the already clean vents I took it to a repair shop which replaced the thermal paste and installed a new beefier fan. Unfortunately, the problem persists. I have also turned the fans to max on the bios config after one of the restartsI was unable to find a MEMORY.

:)

 

My computer restarts itself after 15 to 20 minutes

I have
pentium D 2.66 processor
d101ggc intel motherboard
512 mb ram
250 gb samsung harddisk
400 watt power supply

But the problem is my computer restarts itself after 15 to 20 minutes.

I have tried all the things possible.

I have formatted the disk several times.
Changed the harddisk.
Changed the ram
Changed the power supply.
but the problem is still there.

The cpu temperature at the bios is displayed 87 to 88 degrees.

I thought it would be problem of cpu fan & checked it out by a professional but there is no problem there also.

i also changed the location of the computer by shifting it from office to home but same problem is there.
So plz suggest a good solution for the problem.
Nothing is working...*Confused :shadedshu *Bang Head :banghead: *Frown

 

Game Bar freezes Computer

Hi,



Welcome to Microsoft community and thank you for posting your query.

I understand your concern. Let me help you to fix the issue.



To understand the issue better please provide us more information.

• 
  What is the model number of the computer?
  
• 
  Which game are you trying to play?
  
• Try playing other games and check what the status is.

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



Method 3.

For the sound issue try the below steps.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

Hope this helps. Keep posting us with the status we will be glad to help you.

 

Computer crashes and restarts periodically

Hello Kurt,

Thank you for posting your query in Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

What is the anti-virus program on the computer?

I suggest you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you