Windows 10: Computer Restarts Etc. When Shut Down from Start Menu

OS: Windows 10 Professional 64 bit, v. 1903, build 18362.476


Hi all.

Yesterday when I wanted to shut down my computer (Start > on/off > shut down comp.), it did not shut down, but restarted and asked for password. I then tried again to shut down the compter (Start > on/off > shut down comp.), and it actually shut down. I subsequently started the computer (pressed Start on case), entered password, and I was logged in, – but the computer almost immediately gave me a black screen. When I pressed the Start button on the case, I immediately received a logon screen (I didn't have to wait for Windows to start; Windows seemed to be already active.) WHAT IS GOING ON?

For your information: I received a Windows update less than a week ago or so. After the update, I may not have shut my computer down till yesterday.

I found a question from someone experiencing a similar issue on a site called windowsphoneinfo.com. However, they did not offer a solution there.

Hope someone can help me solve this problem, which is quite annoying, though it has no disastrous consequences.

:)

 

Random shut down and restart??

Computer: Intel (R) Pentium (R) Dual cpu
E220@2.406hz
2.42 GHZ, 2.00 GB of RAM
Windows xp

Ever since I replaced the fan (with heat sink) the computer has randomly shut down and then restarted, at first during streaming, and now, will shut down and restart anytime. I tried to replace the graphics card to no avail. *Confused *Mad

One suggestion was to replace the RAM.

Any suggestions on how to repair my computer?

 

Menu shuts down


At the far bottom left corner of the desktop is the Windows 10 logo. When clicked by mouse, a menu screen and a search bar opens

On my computer the menu most often opens and immediately closes. There is not enough time to allow me to access any 3rd party programs on the menu or to employ the listed Windows 10 apps including restart and power down.

Suggestions to correct this problem are appreciated.

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.