Windows 10: Computer restarts on graphically intensive applications.

New high end gaming pc, will run games that aren’t super high demand graphically but if I try to even open a game like Apex Legends it reboots the pc before I even get to the main menu. I have tried reinstalling the game/graphics drivers, modifying power settings, scanning for corrupted files and nothing has helped so far. What else can I do to troubleshoot this?

:)

 

graphically intensive applications

I recently got internet for the first time and am using an old Dinasourcomputers. At times when I try to open the Games file that is games already on the computer, I think. It won't open a game & says close any graphically intensive applications. I don't
have anything else running. I don't understand. I don't download anything or watch videos. STILL LEARNING! help!!

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Computer freezes when playing graphically intensive titles

Hi and thanks for reaching out. My name is Anthony.

I'm Independent Advisor and I'm happy to assist you.

I understand how difficult it is, when the device or app won't work in the way it should. Have you tried to update you Display adapter? if not, follow these steps.

I would suggest to uninstall and reinstall the Display Adapter. Follow these steps

- Press Windows key + X select "Device Manager".

- Locate Display adapter and Expand the Display adapter to show your graphics card driver.

- Right click on the graphics card driver and choose "Uninstall".

- Restart your computer and the Display Adapter driver will automatically reinstall.

If does not work, I would suggest to update Display Adapter. Follow these steps

- Press Windows key + X select "Device Manager".

- Locate Display adapter and Expand the Display adapter to show your graphics card driver.

- Right click on the graphics card driver and choose "update driver".

- Select "Search automatically for updated driver software and then follow the instruction on the screen.

If the issue persist I would suggest to download Graphics card driver at the official website of the software manufacturer. May I know the model of your graphics card?

Hope it will help.

Please let me know if you need any further assistance.

Thank you and Keep Safe.

 

Computer crashes and restarts periodically

Hello Kurt,

Thank you for posting your query in Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

What is the anti-virus program on the computer?

I suggest you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you