Windows 10: Computer scrolls down on its own, but...

Discus and support Computer scrolls down on its own, but... in Windows 10 Software and Apps to solve the problem; My computer, a Windows 10 Enterprise 22H2, is constantly scrolling down. But what baffles me is it's only for some applications and is subjective, such... Discussion in 'Windows 10 Software and Apps' started by Sunday Sneasel, Jan 4, 2025.

  1. SUNDAY SNEASEL
    Sunday Sneasel Win User

    Computer scrolls down on its own, but...


    My computer, a Windows 10 Enterprise 22H2, is constantly scrolling down. But what baffles me is it's only for some applications and is subjective, such as in Adobe Premiere Pro, the folder/app view in "this PC", etc. If I direct my cursor outside of said application, it force stops scrolling.And before any of you ask, no, I have not installed any sketchy applications as of late. Yes, I have restarted my computer and updated it to the newest software. And probably the most odd of all -- no, it is not a problem with the mouse, scroll lock, etc. Additionally, I cannot press the "WIN" key on my ke

    :)
     
    Sunday Sneasel, Jan 4, 2025
    #1
  2. XYLEE DEL
    Xylee Del Win User

    not scrolling

    Hi Donna,

    This may have occurred due to a mouse driver conflict or a hardware issue that caused this. For us to help you with this, kindly answer the following questions:

    • What is the make and model of your mouse? Is it wired or wireless?
    • Have you made any recent changes to your computer?
    • What troubleshooting steps have you done so far?

    On the other hand, we suggest that you check this
    article    . Kindly perform the steps as our initial troubleshooting and see if there will be any changes on scrolling.

    Kindly get back to us further assistance.
     
    Xylee Del, Jan 4, 2025
    #2
  3. PEDSTO
    pedsto Win User
    scrolling bad

    New event. When placing cursor over a list or row of columns, even the volume bar scrolling is automatic and proceeds to one end of the series and stops. The scrolling also stops when I move the cursor away from the list but am unable to select anything in the list. Not all the possible lists are effected. Other sites have recommended mouse/kb fixes. Have tried all those but the phenomena persists. Have not had any known updates recently and don't have a restore point to try. Any other suggestions? W10Pro 1903
     
    pedsto, Jan 4, 2025
    #3
  4. DEEPIKA GOWDA
    Deepika Gowda Win User

    Computer scrolls down on its own, but...

    Certain window items bounce on Scrolling

    Hi Sandeep,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Do let us know if your touchpad functionality is fine other than the mentioned issue?

    As you are facing issues with scroll options in few of the applications on Windows 10. Try the below and check if it helps.

    Method 1: I suggest you to change the mouse & touchpad settings and check if it helps.

    • Press Windows key, type mouse
      and select Mouse & touchpad settings.
    • Choose appropriately with the following options and check if the issue persists.
    • Roll the mouse wheel to scroll
    • Choose how many lines to scroll each time

    Method 2:

    Step 1: As you are using touchpad, I suggest you to use different mouse to different ports and check if it helps.

    Step 2: I suggest you to boot the computer to Safe mode and check if the issue persists.

    Refer: Start your PC in safe mode in Windows 10


    Reply to the post with an updated status of this issue, we will be happy to help you accordingly.
     
    Deepika Gowda, Jan 4, 2025
    #4
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Computer scrolls down on its own, but...

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