Windows 10: Computer security

Recently my computer was infected with the Koobface virus. The Facebook technician said that Level 5 Cisco certified technicians could fix this by changing my IP address from public to private and securing it. Is it true that this is a network problem that can be solved only by these special technicians at a price, of course.

:)

 

Corporate Security Solution

That made me so facepalm. Some people have absolutely no clue. I hope they don't take you for granted with all this you're doing for them.

SonicWall is a good security product, so Mindweaver's suggestion sounds like a good one and should make for a rather bigger baby step. Let's hope they take it.

 

Internet Security

IMO lots depends on the habits and the knowledge of the computer user...

Suggestion to read:

• Choosing an Anti-Virus Program
• Safe Steps for Replacing your Anti-virus - Why should you use Antivirus
  software?
• Supplementing your Anti-Virus Program with Anti-Malware Tools
• Best Practices for Safe Computing - Prevention of Malware Infection
  

Suggestion to watch:

 

Microsoft Edge TLS Security

After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

For those who prefer not to click links the steps are simple:

1. Click in the Cortana search bar next to the Win 10 Start button

2. Type internet options

3. Select internet options (control panel) from the list

4. Click on the advanced tab

5. Scroll down to the security section

6. Make sure the following are all clicked:
Use SSL 3.0
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

7. Click apply

8. Refresh the page that was giving the error and it should now connect.

Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.