Windows 10: Computer Settings has Email wrong, but Microsoft link is correct.

Hello,cmcelrath@_________ is an old email I no longer have access to. How do I remove this? When I click on Manage my Microsoft Account it goes to my correct email address account. When I click on Verify Identity it says "We couldn't sign you in......Sorry, there's a problem with the server, so we can't sign you in right now. We're working to fix it as soon as we can. Please try again in a few minutes."Thanks,Caitlin

:)

 

Microsoft Family Emails in wrong language

Hi,



Thank you for writing to Microsoft Community Forums.



Seems incorrect Email settings configuration could be a reason why you're receiving emails in a different language.



We suggest you to check if your time zone and country in the settings is correct. Please perform these steps to check timezone and country of your account:

1. Go to
   https://account.microsoft.com/ and sign in.
   
2. Select Edit personal info.
   
3. Locate Home, choose your country on the drop-down that you can see beside
   Country/ region.
   
4. Kindly set your Country's region and time zone.
   
5. Click on Save.

Let us know how it goes,



Aditya Roy

Microsoft Community – Moderator

 

My sign-in email is inextricably linked to the wrong account.

What you're experiencing is that the aol is your Windows device alias, which is separate from your Outlook acct which is for MS services but can also serve as your device id. If you bought a 2nd PC, at setup, you could add your Outlook email as the alias and the new PC would be added to your list of devices (see top tab in your post 5 screenshot). I have 6 devices listed which are mine and ones that I support for others. But if you tried to use the aol address, you'd go thru all the steps, all over, that you did with the first PC.

In the screenshot in post 5, is the 2nd blacked out box simply your name w/no email? Also, when you click 'Add email' under that, do you get this screen? and can you add your existing outlook address? (see post end)-

if you can, then go back and click 'remove' next to aol primary alias and you should be set. If not, take a hammer to this- go to Settings/Accounts/Your info/Manage my MS account which will open a web page like this-



is the @ under your picture in upper-L aol or outlook? Then go to Device list, click your computer, on next page under 'Manage' click remove computer. That should kill the aol alias once and for all. You should now be able to sign in with outlook address as primary alias for your PC, as the 2nd name w/o email indicates you set up a Local account at some point.

 

My sign-in email is inextricably linked to the wrong account.

Go here
https://support.microsoft.com/en-us/...3-c9ba8ba0e00b
click on the link under this item
Sign in to Manage how you sign in to Microsoft with your Microsoft account. If you’re having issues signing in to your Microsoft account, go to Microsoft account help.

Then enter the AOL details
they will send a verification email to your nominated security check - email address or whatever you set up as a security check
When you have passed that proceed and choose as shown on the microsoft link
If you want to use an existing email address or phone number, go to step 6.
Under Sign-in preferences, select Change sign-in preferences.

setting it as your Outlook account