Windows 10: Computer shut down unexpectedly

Discus and support Computer shut down unexpectedly in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi everyone, My computer recently starts to crash during intensive gaming. Can anyone tell me what the error means from Windows Reliability Report?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Tom_Tom_87, May 7, 2019.

  1. TOM_TOM_87
    Tom_Tom_87 Win User

    Computer shut down unexpectedly


    Hi everyone,


    My computer recently starts to crash during intensive gaming. Can anyone tell me what the error means from Windows Reliability Report?


    Here is my computer specs:

    • Intel i7-8700k
    • MB: Asus rog Maximus X Hero
    • GPU: MSI RTX 2080ti Gaming X Trio
    • RAM: G.Skill TridentZ 16GB DDR 4 3000 (PC4 24000)
    • PSU: EVGA SuperNOVA 1000 G3, 80 Plus Gold 1000W

    Here is what Windows Reliability shows the error:


    Problem signature

    Problem Event Name: BlueScreen

    Code: a0

    Parameter 1: 608

    Parameter 2: ffffc80aab3c5028

    Parameter 3: 0

    Parameter 4: 0

    OS version: 10_0_17763

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.17763.2.0.0.768.101

    Locale ID: 1033



    Extra information about the problem

    Bucket ID: 0xa0_608_nt!PopFxBugCheck

    :)
     
    Tom_Tom_87, May 7, 2019
    #1
  2. XARZU
    xarzu Win User

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
     
    xarzu, May 7, 2019
    #2
  3. PAULIEG
    Paulieg Win User
    My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

    OK, first complete your system specs, as it will help us diagnose your problem. Second, can you be a bit more descriptive about the "shut off"? Does it go through the windows shut down procedure, or does the power just shut off completely?
     
    Paulieg, May 7, 2019
    #3
  4. BRU
    bru Win User

    Computer shut down unexpectedly

    Computer shutting down unexpectedly (after upgrade)


    Win 7 Desktop upgraded to Win 10 on 25-July. All was well until 9-Aug and 10-Aug when computer has shut down unexpectedly. In Reliability Monitor it shows (Windows) Photos stopped working on both days. Then after the crash the monitor shows Windows was not properly shut down, stopped working and shut down unexpectedly. Related? No changes have been made other than installing a few programs (CCleaner, Speccy) immediately after the upgrade. I did not have this issue when it was on Win 7.

    edit: This has happened two more times since I originally posted. Computer was going to sleep but instead of power button being amber, it was unlit. Pressing it restarted the computer and again I saw that Windows was not properly shutdown, stopped working and shut down unexpectedly. I will attach a second dm log file. Also I have updated System Specs to reflect this desktop computer.
     
    bru, May 7, 2019
    #4
Thema:

Computer shut down unexpectedly

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