Windows 10: Computer shut off with Spike Bar

Not sure what’s wrong. Nothing will load up and seems my windows is broken. Not sure what to do.

:)

 

shutting down computer

Hi,

Thank you for posting your query on Microsoft Community.

I would appreciate if you could answer a few questions to narrow down the issue.

• Did you try to shut down the computer manually by pressing Alt + F4 or Alt + Ctrl + Delete?
• Did you try sign-out from the account and restart the computer?

I suggest you to install all the available update and check if it resolves the issue.

I also suggest you to run the Power troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Power.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Please do not hesitate to contact us if you need further assistance. We will be happy to help.

Thank you.

 

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

 

Computer Shuts Down

Hi Austin,

If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
is at 50%, kindly respond to the questions below:

• Is your computer new? Or, is it an old computer upgraded to Windows 10?
• What is the make and model of your computer?
• Have you checked if the driver for your battery is updated? If not, kindly do so.
• What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

We look forward to your response.