Windows 10: Computer Shutdown Randomly

So my computer shutdown when I was working on it. Then I looked into the Event log, and a Critical Error lead me to Look at the MEMORY.DMP File. Could someone help me to find what is wrong with my computer?

Much Apricated




************* Symbol Loading Error Summary **************

Module name Error
ntkrnlmp The system cannot find the file specified

You can troubleshoot most symbol related issues by turning on symbol loading diagnostics !sym noisy and repeating the command that caused symbols to be loaded.
You should also verify that your symbol search path .sympath is correct.
Unable to add extension DLL: kdexts
Unable to add extension DLL: kext
Unable to add extension DLL: exts
The call to LoadLibraryext failed, Win32 error 0n2
"The system cannot find the file specified."
Please check your debugger configuration and/or network access.
The call to LoadLibraryext failed, Win32 error 0n2
"The system cannot find the file specified."
Please check your debugger configuration and/or network access.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Bugcheck code 000000C4
Arguments 00000000`000000f6 00000000`000003d4 ffffab03`3a422800 fffff800`a7e3a7be

# RetAddr : Args to Child : Call Site
00 fffff800`a811d360 : 00000000`000000c4 00000000`000000f6 00000000`000003d4 ffffab03`3a422800 : nt!KeBugCheckEx
01 fffff800`a8122955 : ffffab03`3a422800 00000000`00000000 ffffab02`00000000 00000000`00000158 : nt!IoIsValidIrpStatus+0x8b00
02 fffff800`a7fa7e4b : 00000000`00000000 00000000`00000000 ffffb081`027fbab0 ffffab02`03146800 : nt!IoIsValidIrpStatus+0xe0f5
03 fffff800`a7e3a7be : ffffab02`03146800 ffffb081`00000000 00000000`00000000 00000000`00000000 : nt!NtVdmControl+0x22ecb
04 fffff800`a7e8f005 : ffffab01`bf0befc0 fffff800`a7d7c614 00000000`00000000 80000000`f0522fd8 : nt!ObReferenceObjectByHandle+0x2e
05 fffff800`a7b7fe03 : ffffab02`03146800 ffffb081`027fbbe8 ffffb081`027fb9d8 00000000`00000000 : nt!RtlDeleteAtomFromAtomTable+0x107d
06 fffff800`a7b73c00 : fffff808`56a5371e 00000000`00000318 ffffb081`027fbc08 ffffd680`00000000 : nt!setjmpex+0x68d3
*** ERROR: Module load completed but symbols could not be loaded for hmpalert.sys
07 fffff808`56a5371e : 00000000`00000318 ffffb081`027fbc08 ffffd680`00000000 fffff800`a7a623fa : nt!KeSynchronizeExecution+0x2900
08 fffff808`56a53fed : 00000000`000003d4 00000000`00000000 00000000`00000001 00000000`00000000 : hmpalert+0x5371e
09 fffff808`56a31d92 : 00000000`000003d4 00000094`5e5ea000 00000016`112fe900 00000000`000007a0 : hmpalert+0x53fed
0a fffff808`56a3025d : ffffab01`57ecee40 ffffab03`0580eea0 ffffab03`00000001 fffff800`00000001 : hmpalert+0x31d92
0b fffff800`a8111d26 : ffffab01`57ecee40 ffffab03`0580eea0 ffffb081`027fc100 ffffab03`954ccf20 : hmpalert+0x3025d
0c fffff800`a7a85632 : ffffab03`0d306ef0 00000000`00000002 00000000`00000001 ffffab02`01c6ef40 : nt!MmIsDriverSuspectForVerifier+0x297e
0d fffff800`a7e210c0 : ffffab03`0d306ef0 ffffb081`027fc4c0 00000000`00000001 00000000`00000801 : nt!IofCallDriver+0x72
0e fffff800`a7e2045c : ffffab03`0d306ef0 ffffb081`027fc4c0 00000000`00000020 ffffb081`027fc4c0 : nt!NtQueryInformationFile+0xc20
0f fffff800`a7e1f6b6 : ffffb081`027fc3e8 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtDeviceIoControlFile+0xdfc
10 fffff800`a7b7fe03 : 00000000`00000000 ffffb081`027fc4c0 00000000`00000000 fffff800`a7e0e3ef : nt!NtDeviceIoControlFile+0x56
11 00007ffb`ec8256b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!setjmpex+0x68d3
12 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`ec8256b4

:)

 

The computer shutdown itself restart?

Hi Tín,

A computer can shutdown based on the instructions given to its power settings. If you are using a laptop, there’s an option that when you are just closing a lid, it can shutdown your computer.
To ensure that we can provide the appropriate resolution to your concern, we’d like to ask you a few questions:

• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• What activity are you performing that may trigger to shutdown your computer?
• Can you provide us a screenshot of your power settings?
• Are you using a laptop or desktop computer?

We’re looking forward to your response.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Computer shutdown randomly

Hi,

Thank you for posting your query and getting touch with Microsoft Community.

Before we start troubleshooting the issue, we require more information to assist you better.

• 
  Are you able to boot to desktop?
  
• 
  Does the issue persist with a particular application?
  

If you are able to boot into desktop screen, I suggest you to update the drivers on your computer and check if it helps.

How to update drivers

http://windows.microsoft.com/en-us/windows-10/how-to-update-drivers

If you are unable to boot into desktop screen, I suggest you to boot the computer into Safe Mode environment and update the drivers on your computer. Refer the following Microsoft article to boot into Safe Mode.

Start your PC in safe mode in Windows 10

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

Also, I suggest you to update the BIOS drivers on your computer and check if it helps.

Disclaimer:

Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the
configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.