Windows 10: Computer shutdown with pop-up error

A window will pop up when the computer shuts downUniCrashReporter.exe - Application ErrorThe application cannot start properly 0xc00000142. Please click 'OK' to close the application.

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Computer Shutdown

Hi,

For us to better assist you with your issue, we'd like to ask a few questions.

• Have you made any changes or updates to your computer before experiencing this issue?
• What is the exact error message that you received when you get the blue screen error?

Meanwhile to help you troubleshoot the issue, we suggest that you perform the following methods below:

Method 1. Run the Windows Memory Diagnostic Tools.

This performs a standard memory test on your computer. Follow the steps below to run Windows Memory Diagnostic Tools.

• Type memory diagnostic in the search bar of Start menu.
• Click Windows Memory Diagnostic Tools.
• Follow the on screen instructions.

Method 2. Perform SFC.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

For the suggest sufficient power supply for your computer, it's best to contact the support of the manufacturer of your computer.

Get back to us the results after running the said tools.

 

Windows 10: "system thread exception not handled" error on shutdown

Hi,

I recently have run into a situation where my computer fails to shutdown properly. When I click the shutdown button everything goes as normal - the orange screen and the "shutting down" working wheel appears. The screen then goes black for a moment (normal
spot the system should power down) but then the Blue Screen of Death pops up.

Error is "system thread exception not handled" - and although the BSOD promises it the system does not reboot. I used WhoCrashed to look at the dump files but the it doesn't show any dumps/crashes from when these errors appear. Any suggestions or hints
on what steps to take next?

 

The computer shutdown itself restart?

Hi Tín,

A computer can shutdown based on the instructions given to its power settings. If you are using a laptop, there’s an option that when you are just closing a lid, it can shutdown your computer.
To ensure that we can provide the appropriate resolution to your concern, we’d like to ask you a few questions:

• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• What activity are you performing that may trigger to shutdown your computer?
• Can you provide us a screenshot of your power settings?
• Are you using a laptop or desktop computer?

We’re looking forward to your response.