Windows 10: Computer shuts down; no BSOD, nothing. Followng event 125

ACPI thermal zone \_TZ.THRM has been enumerated. _PSV = 0K _TC1 = 0 _TC2 = 0 _TSP = 0ms _AC0 = 0K &n

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Event Viewer, System Log. Event ID 125. What's It Mean?

My computer shut off waking from Sleep. This is what I saw in event viewer after restarting the pc again. What does it mean and how can I fix this problem if possible?

Event Viewer, System Log. Event ID 125

ACPI thermal zone \_TZ.TZ10 has been enumerated.

_PSV = 290K

_TC1 = 0

_TC2 = 0

_TSP = 1000ms

_AC0 = 0K

_AC1 = 0K

_AC2 = 0K

_AC3 = 0K

_AC4 = 0K

_AC5 = 0K

_AC6 = 0K

_AC7 = 0K

_AC8 = 0K

_AC9 = 0K

_CRT = 294K

_HOT = 293K

minimum throttle = 0

_CR3 = 0K

 

PC does not shut down requires forece shut down

Hello,

We really appreciate your patience. Let me give you few more troubleshooting steps which might apply to your situation and ascertain the cause of the issue.

• Try removing all the external peripheral devices including all usb drives except keyboard, mouse and monitor and check.
• Try to shut down the computer while forcing the running applications and check the results in the subsequent restart. Follow the below steps.
  

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  shutdown -s -f and press enter.
  

If it still does not help, try to view the Event IDs in Event Viewer to check for specific events triggering the issue.

To view activities in Windows, I suggest you to open the Event Viewer. To do so, follow the below steps.

• Go to the Control Panel and choose to click on the
  Administrative Tools icon.
• The above action will open up a new window of the Administrative Tools where you will see the
  Event Viewer.
  

Please write to us with the results.

Thank you.

 

restart and kernel-power event

Hi,



The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated.



Try this, see if it works for you:

• Go to "Settings"
• Select "System"
• Select "Power and Sleep"
• Select "Additional Power Settings"
• Select "Choose what the power buttons do"
• Select "Change settings currently available"
• Ensure that "Turn on fast start up" is deselected (unticked)
• Click on "Save Changes"

Restart your computer after performing the steps.



Let us know if the above steps resolved the issue.