Windows 10: Computer shuts down under weird circumstances

My computer likes to shut down randomly when playing certain games, and under certain circumstances. It's shut down to Fortnite, Sea of thieves *only when being in a crew with someone else* and forza horizon 4. After reinstalling fortnite, the fortnite stops causing my computer to crash for a week or two, then playing it does it again. Forza crashes my computer immediately when you go to drive your car, and sea of thieves only does it when your in a crew with somebody. It's not a hardware issue becuase I've stress tested it for hours, and my psu is well within spec. I've also ran Windows Memor

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My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

 

Computer Shuts Down

Hi Austin,

If your computer shuts down unexpectedly when the battery is at 50%, it is possible that the battery is defective or that the drivers of the battery is incompatible with Windows 10 version 1709. For us to isolate the issue about shutting down when the battery
is at 50%, kindly respond to the questions below:

• Is your computer new? Or, is it an old computer upgraded to Windows 10?
• What is the make and model of your computer?
• Have you checked if the driver for your battery is updated? If not, kindly do so.
• What troubleshooting steps have you done? This is for us to know and to avoid any duplication of efforts on your end.

We look forward to your response.

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.