Windows 10: Computer shutsdown randomly

Discus and support Computer shutsdown randomly in Windows 10 Performance & Maintenance to solve the problem; Alright, as per title my pc justs shutsdown randomly and then comes back ON again. It has happened few times now, I have checked all cables and wiring,... Discussion in 'Windows 10 Performance & Maintenance' started by Devilz, Oct 30, 2016.

  1. Devilz Win User

    Computer shutsdown randomly


    Alright, as per title my pc justs shutsdown randomly and then comes back ON again. It has happened few times now, I have checked all cables and wiring, everything seems to be in place as it should be. Any guesses what could be the cause of it?

    Cheers

    :)
     
    Devilz, Oct 30, 2016
    #1

  2. Computer randomly shutsdown

    Please restart your computer and allow 30 minutes for the system to run before uploading information. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has
    been booted.



    Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
    Win+R, type msinfo32
    and click OK . Place the cursor on
    System Summary. Select File, Export and give the file a name noting where it is located. Click Save.
    Do not place the cursor within the body of the report before exporting the file.
    The system creates a new System Information file each time system information is accessed. You need to allow a minute or two
    for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. If the report is in a
    language other than English, please state the language.



    Please upload and share with everyone fresh copies of your
    System
    and Application logs (two files) from your Event Viewer to your One Drive and post a link here. You can remove the earlier copies of the logs from your OneDrive.



    To access the System log select the keyboard shortcut Win+R, type
    eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and
    Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do
    not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do
    not clear logs whilst you have a continuing problem.



    For help with OneDrive see paragraph 9.3:

    gerrys template
     
    Gerry C J Cornell, Oct 30, 2016
    #2
  3. Sue321 Win User
    Computer randomly shutsdown

    Hi, ever since I upgraded my Acer Laptop to Windows10, it keeps shutting down randomly and restarting. How do I fix this? Also, I am unable to get the pc to upgrade.
     
    Sue321, Oct 30, 2016
    #3
  4. Ronc303 Win User

    Computer shutsdown randomly

    Could it be overheating? Have you checked the fan and processor for dust build up?
     
    Ronc303, Oct 31, 2016
    #4
  5. Devilz Win User
    Yes its all neat and clean.
     
    Devilz, Nov 6, 2016
    #5
  6. spunk Win User
    A computer that shuts down is overheating or is a failing PSU.
    Boot into Setup (Bios) go to PC Health and check the Temperatures and the Voltages. Report here.
    Start the computer with the cover off and make sure all fans are spinning and not blocked by any wires.
    Take a look at the 750W PSU label and report the Make and Model#
     
    spunk, Nov 6, 2016
    #6
  7. Devilz Win User
    I will look at power supply and report here. I have ordered thermal compound as I cleaned old one from cpu and heatsink. Yes it is basic case but I have 2 x 120 fans on top, one at front and one rear with no OC so I guess they should be enough to reduce heat inside.
     
    Devilz, Nov 7, 2016
    #7
  8. Devilz Win User

    Computer shutsdown randomly

    Here are few pictures from inside of the case...


    Computer shutsdown randomly [​IMG]



    Computer shutsdown randomly [​IMG]



    Computer shutsdown randomly [​IMG]



    Computer shutsdown randomly [​IMG]



    Computer shutsdown randomly [​IMG]
     
    Devilz, Nov 7, 2016
    #8
  9. spunk Win User
    Looks nice and clean. Re-Apply Thermal Paste. Then check Temperatures in Bios.
     
    spunk, Nov 7, 2016
    #9
  10. Devilz Win User
    All fans are working after reapplying thermal. Here is the screenshot of bios showing Temps


    Computer shutsdown randomly [​IMG]
     
    Devilz, Nov 7, 2016
    #10
  11. Devilz Win User
    I have noticed the CPU temperature shoot from 61 to 78 in idle state. Still in bios screen, could it be that cpu heat sink needs changing?
     
    Devilz, Nov 9, 2016
    #11
  12. Devilz Win User
    Alright, by looking at cpu Temps at idle in bios I decided to go with liquid cooling system and as it was my first attempt ever with liquid cooling I decided to go with this..


    Computer shutsdown randomly [​IMG]


    It was pretty easy to install as instruction manual comes with it. After installation and test run I noticed cpu temp sits at steady 25 at idle state.

    Here are few pics of fitting


    Computer shutsdown randomly [​IMG]



    Computer shutsdown randomly [​IMG]


    I decided to keep fan as intake and fitted tank on top of it. I hope this will resolve any issues with my computer shutting down randomly.
     
    Devilz, Nov 11, 2016
    #12
  13. spoons27 Win User

    Computer shutsdown randomly

    My first thought was throw away that Jeantech PSU*Smile
     
    spoons27, Nov 12, 2016
    #13
  14. If your not overclocking I was gonna suggest a bigger air cooler like the freezer 13 which is 220W, more than enough to soak that instant heat rise up as I find those single Rad/Fan combos too noisy with the high pressure fan on them ?
     
    RoadBlaster, Nov 13, 2016
    #14
  15. CountMike New Member
    You might get better cooling if you place radiator fan on the inside and let it blow thru it. Those fans are made with higher static pressure so they can push more air thru dense fins radiator has. It would also act as exhaust fan and so aid air flow thru the case.
     
    CountMike, Nov 14, 2016
    #15
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Computer shutsdown randomly

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