Windows 10: Computer shutting off randomly while using 3D intensive applications after update.

It started happening the other day after I had updated my computer. I am unsure of which update because I had several backlogged. Using the computer as it is currently is fine but as soon as a I open an application such as a 3D games including but not limited to: Apex Legends, Escape from Tarkov, Counter Strike: Global Offensive the application will randomly shutdown the computer in the middle of a session. This leaded me to assume it had to do with the graphics card. I did the following in the attempt to fix it: Uninstalled the GPU drivers and reinstalled the latest from the manufacturer's

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Laptop randomly shuts down after latest Windows 10 update

Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

What should be my next step?

Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Models on 3D builder application are not displaying normally.

Hello,

Thank you for replying with required information.

1. Are you facing this issue with all the models in 3D Builder?
2. Have you downloaded the models or have you created you own models using 3D builder application?
   
3. In which file format are the models saved?
4. Were you able to view the models in the 3D builder normally, prior to this issue?

Reply with the information to the above question for further clarity on the issue.

Meanwhile, I suggest you to create a new user account and check if the issue is specific to the user account. Refer the article on
Create
a local user or administrator account in Windows 10
for steps to create a new user account.

we await your response.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator