Windows 10: Computer signs out of everything when restarted

I get signed out of my computer every time it restarts, and my Chrome comes up as if I signed out of everything. It nearly looks like I've just started up a new computer. When it restarts my folders are also moved around. What's going on?

submitted by /u/neytirijaded
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:)

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Cortana NOT working. Cant sign into Microsoft account! Brand new computer, less then 24 hours old.

Hi Stacy,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I suggest you to sign out from your current user account, restart your system and try login again in your Microsoft Account.

Also you may refer the below link:

When you can't sign in to your Microsoft account.

http://windows.microsoft.com/en-IN/windows-live/sign-in-cant

I also suggest you to follow the below suggested methods and check if it helps to resolve the issue.

Method 1: I suggest you to deploy the System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue.
Kindly follow the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  

• Restart the computer.

Method 2: If no corrupted system files were found in the previous state, then I suggest you to try the following steps to employ the DISM command lines:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Cleanupimage

DISM.exe /Online /Cleanup-image /Restorehealth

• 
  Close the command prompt and restart the PC and check if it works.
  

Keep us posted on Windows related queries and we will be happy to assist you further.