Windows 10: Computer slowing down until unusable.

Recently past month my PC has been slowing randomly slowing down during use until it completely freezes. I subsequently have to power it off via the physical power button and restart it. I've also noticed that my RAM's usage maxes out at about half usage on task manager. I have tried doing a Microsoft memory test and it found no problems. I have ran an anti-virus scan and windows defender scan that both came up negative for malware. CPU - Ryzen 7 5700XGPU - RTX 3070RAM - XPG ADATA 8GB 2x 3200hzMotherboard - B550 AORUS ELITE AX V2

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Slow Computer

Hi Sheree,

One of the most common reasons for a slow computer are programs running in the background. Other factors that can contribute to the issue are memory space, malware infection, outdated software, and processor overheating. To improve your computer's performance,
you can check the tips listed on this link. We suggest that you also try to follow the suggested steps.

Feel free to post back if you have further questions.

 

Experiencing slowness onthe computer.

Hi,

I appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  Was it an upgrade or an update?
  
• 
  If it was an upgrade, which was the previous operating system installed on the device?
  
• 
  If it was an update which update did you install?
  

I would like to inform you that it is bit difficult to pin point on what exactly causes the issue, however we will narrow down the issue one by one and find a suitable solution.

As an initial troubleshooting step, I suggest you to run the
System Maintenance troubleshooter which finds and clean up unused files and shortcuts and performs maintenance tasks.

• Press Windows key and type Troubleshooting.
• Select Troubleshooting and hit Enter.
• Click on View all in the left pane of the window.
• Select System Maintenance.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Also check if the computer is using its full memory.

• Press Windows key + R and type msconfig.
• Go to Advance options and check if you have chosen use Maximum memory.

If not, I suggest you to place a check mark, restart the computer and check if that helps.

Hope the information helps in resolving the computer slowness. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Updates slowing computer performance

Hi,

Listed below are possible causes why Windows is running slow:

• Too many application installed.
• Virus and malware.
• Corrupted system files.
• Outdated drivers.

For us to assist you with the concern, we suggest following the steps on this
article.

Update us with the outcome so we can provide further assistance.