Windows 10: computer softlocks? randomly

so I've been arguing with this issue for a wile now and I've finally given in after at least 4 months of scouring the internet searching for anyone else having the problem.

so randomly my computer will basically half freeze the system clock will stop most applications will work only half the time any media player will stop showing video and continue with audio until paused witch it pauses then stops accepting any input the mouse still moves around the gui for the task par will linger if i click on any thing other wise it takes a few seconds longer then it should to fully fade in then goes away like normal task manager will act like its working but its stopped updating values and if i try to click on anything on it it just freezes if i can catch it soon enough i can quickly go to the windows menu and que a restart then cancel out of it and everything will work again. I've run a cpu diagnostics I've updated graphics drivers I've run basically every diagnostic i could find for system items and none of them report anything wrong is there anyway to fix this before i just give in and do a full os reinstall


my computer specs are as taken from system information with only slight edits on things that wont matter



OS Name Microsoft Windows 10 Home

Version 10.0.19041 Build 19041

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-28HNKMM

System Manufacturer ASUS

System Model All Series

System Type x64-based PC

System SKU All

Processor IntelR CoreTM i7-6800K CPU @ 3.40GHz, 3398 Mhz, 6 Cores, 12 Logical Processors

BIOS Version/Date American Megatrends Inc. 1903, 12/5/2018

SMBIOS Version 3.0

Embedded Controller Version 255.255

BIOS Mode Legacy

BaseBoard Manufacturer ASUSTeK COMPUTER INC.

BaseBoard Product STRIX X99 GAMING

BaseBoard Version Rev 1.xx

Platform Role Desktop

Secure Boot State Unsupported

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale ------------------

Hardware Abstraction Layer Version = "10.0.19041.488"

User Name -------------------

Time Zone -------------------

Installed Physical Memory RAM 32.0 GB

Total Physical Memory 31.9 GB

Available Physical Memory 25.8 GB

Total Virtual Memory 36.8 GB

Available Virtual Memory 28.1 GB

Page File Space 4.86 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/devices detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware No

Hyper-V - Data Execution Protection Yes

:)

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Computer Randomly Turns on From Sleep

I only saw this thread now, otherwise I would have suggested this sooner.
I had that same problem you are having, my computer was waking-up from S3 and the culprit was my X7 mouse.
powercfg -lastwake also listed the HID keyboard device which was an extension of the mouse.
Besides going in device manager and setting everything to not being able to wake-up the computer from S3, I also did this to the power profiles:



Worked for me.