Windows 10: Computer sometimes freezes screen requiring to force a reboot

For the last two to three months, my laptop HP Notebook - 15-dw0105nf has had an issue with seemingly random crashes. It may be related to the battery suddenly deteriorating currently below 5 % of design capacitySometimes it just freezes the screen with the mouse still moving, sometimes without the mouse, or sometimes it's just a black screen.The audio is not always stopped I can still hear the sounds of the processes active before the freeze.I haven't found anything registered in the Event Viewer, except the forced shutdown.I am sorry if I haven't put the necessary informations, please

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reboot/freeze problem

my computer runs fine for about 20-30 minutes and then reboots/freezes(sometime it reboots, sometimes it freezes)
i have an evga 680i A1 board, 4x1gig xms2 dhx, q6600, 2x8800ultra's, 2x150gb raptors, pci-e wireless n card.

i have tried running the computer at stock speeds and voltages and have the same problem, so it's not an overclock issue.

it seems to be a software problem. but where do i start? the computer run @3.6ghz can run all night(9hours) orthos stable, but when im using it, it locks up every 20-30 minutes.

any suggestions?

 

Friends computer freezing at windows loading screen

Ok my friend is having problems with his computer right now. Basically it crashed on the windows loading screen. This is what he told me on MSN.

Now i'm not too sure what the problem is. I suggested doing a repair install with the xp disk (i'll be giving him that tomorrow) but in the mean time do any of you have any ideas?

 

Windows freezes on the revolving circle upon reboot

Hi Peter,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• What happens if you do not restart when the blue circle freezes?
• Does the freeze happen only during reboot?

For now, I suggest that you place your computer in Safe Mode and reboot your computer and check if you still experience the freeze. To log into Safe Mode refer to the article provided in the link below

Start your PC in safe mode in Windows - Microsoft Support

If you get the same symptoms in this mode as well, then I suggest that you check if you hard drive has any errors. To do so follow the steps below

1. Open This PC and then navigate to c: drive.

2. Right click on the drive and select Properties.

3. Then click on the Tools tab and under Error Checking
click on Check.

Hope this helps.