Windows 10: Computer sometimes gets freeze on screen, but works normally on monitor

Hi everyone,My computer has been having an annoying issue that it sometimes gets freeze when I am using it on its screen. The screen just randomly gets freeze with no signal of response. However, I think other sensors are still working since the backlit light of my keyboard is still responsive and the screen is still able to turn off when I close the lid.Another interesting thing that happens is when working with a monitor I use the secondary screen only, my computer still works perfectly with no signal of freezing.My computer is an HP Spectre with an intel gen 10th CPU.Could everyone help m

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Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

Overclocking / Undervolting guide for Vega 56 or 64?

Here's a quick laundry list:

List of software to use for overclocking and testing
Examples:
Wattman (and how to find and use it, like an overview, including profiles)
Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

Step-by step overclocking in Wattman
Fan speeds
Power limit
Temp limit
Voltages
Core speeds
Memory speeds

 

2nd and 3rd monitors freezing

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how annoying it can be when the monitors freezes at the middle of some work. Thanks for the information provided by you on the post.
To understand the issue better, we need some information.

• Did you observe any changes to the system recently, such as Updates to driver or Windows?
  
• What is the make and model of the PC?
  
• What is the make and model of the all the three monitors?
  
• How the other 2 monitors connected to the PC?
  

However, you can try the steps below and check if it works for you.

Device Drivers settings.

1. Press Windows + X key from the keyboard and select
   Device Manager.
   
2. Expand Display device. Right click on the device listed and select
   Update drivers
   
3. You will receive a prompt
   Search automatically for Updated driver.
   
4. Restart the PC and then check if the Monitor 2 & 3 freezes after sleep.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator