Windows 10: Computer sound input is muted

Why did sound reception mute?


George

:)

 

Muted mic picking up sound in game

Hi JonPaul,



Thank you for writing to Microsoft Community Forums.



The issue could be because of the internal mic picking up sound even when the external device is pluuged in. If you have the RealTek HD Audi Manager installed on the machine, I would suggest you to try the steps listed below and check if it works for
you.

• Open RealTek HD Audio Manager and go to the
  Advanced tab.
  
• Check the boxes Separate all input jacks as independent input devices
  and Mute the internal output device, when external headphone is plugged in,
  and hit OK.
  
• Exit RealTek HD Audio Manager, restart the machine and see if the issue persists.
  

Regards,

 

Sounds mutes automatically

Hello,

I request you to try the methods below:

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.
• After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I also request you to follow the below article:

Fix sound problems

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Sound won't come back after muting


Problem:

Plugging headphones (Sound plays) -> Muting -> Unmuting -> Sound doesn't play anymore

Fix (No restart required)

Sound doesn't play -> Mute (with headphones in) -> Unplug headphones ->Unmute (with headphones out) -> Mute (with headphones out) -> Plug headphones -> Unmute (with headphones in).

This is the shortest pattern I could find. Important to follow step by step. It might not work because I have no idea why it works on my end (without starting conspiracy theories about boolean variables being out of sync on the audio driver, which would be the most embarassing thing ever for whoever wrote these drivers).