Windows 10: Computer Speed Slow in Windows Standard Mode But Normal in Safe Mode

I have a Dell XPS 13 9350 Laptop. Running Windows it operates slowly. Checking the speed in Task Manager it shows processor usage of never more than 16% and processor speed of .38 Gigahertz and sure enough everything runs like molasses. When I boot into Safe Mode and check the speed in Task Manager it shows processor usage fluctuating above 16% and processor speed of 2.4 Gigahertz. Dell's online diagnostic testing doesn't show any issues with the hardware. I am a novice, but this seems to be a software issue rather than a hardware one.


Any suggestions are welcome.

:)

 

Safe mode problems

System refuses to go to safe mode unless, 1. using the directory service repair mode, 2. in windows go to msconfig use diagnostic startup and then boot back and choose normal safe mode.

Other than that, when not using two statements above, when safe mode is used it restarts the computer, Is there a software/driver conflict? Or maybe disabled a used service so windows doesn't want to go to normal safe mode? Any help is welcome, *Bang Head :banghead:

Thanks in advance

 

Boot into Safe Mode on Windows 10  


I am stuck in Safe Mode in spite of following all the suggested steps to go back to Normal Startup - Like opening file location of msconfig.exe & running as Administrator. The computer I am trying to get out of safe mode has just been updated from Windows 7.

 

PC stuck in Safe mode, unable to boot to Normal mode.

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• What error do you get when you try to boot in normal mode?
• Did you entered Safe mode through Windows Recovery Environment or through System Config?

I suggest you to try the below given steps and check if it works:

• Press Windows key + R and type msconfig and hit enter.
  
• On the General tab, tap or click the Normal Startup option.
• On the Boot tab, uncheck all the option under Safe mode.
• Tap or click OK, when you are prompted to restart the computer, tap or click Restart.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.