Windows 10: Computer stopped connecting to scanner when it worked just fine yesterday.

Discus and support Computer stopped connecting to scanner when it worked just fine yesterday. in Windows 10 Software and Apps to solve the problem; I have a Canon printer/scanner that I have had no issues with until today. Now, my computer will not connect to the scanning portion of the printer,... Discussion in 'Windows 10 Software and Apps' started by Heather Foreman, Mar 20, 2025.

  1. Computer stopped connecting to scanner when it worked just fine yesterday.


    I have a Canon printer/scanner that I have had no issues with until today. Now, my computer will not connect to the scanning portion of the printer, but I can print just fine. I've restarted the printer/scanner, I've restarted my computer and nothing. Last week my computer stopped connecting to my HP office printer as well. Ive done a virus scan, i've uninstalled and reinstalled my scan app and still it won't connect. How do I fix this?

    :)
     
    Heather Foreman, Mar 20, 2025
    #1

  2. My ethernet connection suddenly stopped working. It was fine until yesterday.

    I have a Windows 10 Home Edition laptop connected to a 2G / 5G router. I've never had a problem with the internet before. My ethernet connection suddenly stopped yesterday, so I checked the settings and found it said "unidentified network, no connection" on the ethernet page, instead of my network name as usual. The strange thing is that I found that Wifi still works, so the router itself is not down for some reason. Tried reconnecting the ethernet cable to the router, then to the computer, even restarting the computer, but nothing worked. It's as if the cable just didn't recognize itself as plugged in, even though it was working fine yesterday morning.



    Your help would be appreciated.
     
    RayBlackmon759, Mar 20, 2025
    #2
  3. My ethernet connection has suddenly stopped working. It was fine up to yesterday.

    I have a desktop computer with Windows 10, Home Edition, connected to a 2G/5G router. I've never had issues with the internet before. My ethernet connection suddenly stopped yesterday around 4 PM, so I checked the Settings and found that it read "unidentified
    network, no connection" on the ethernet page, instead of my network's name like normal. The odd thing is, I discovered that Wifi still works, even the 5G channel, so the router itself isn't down for some reason (although even 5G is quite slow at the moment,
    as I'd imagine wireless internet is being used a ton right now). I've tried plugging the ethernet cable back into the router, then back into the computer, even restarting the computer itself, but nothing has worked. It's like the cable simply isn't recognized
    as being plugged in, despite it working fine just yesterday morning.

    Not sure what's going on here, as this has never happened before. Assistance would be appreciated.
     
    Ian#Miller, Mar 20, 2025
    #3
  4. Computer stopped connecting to scanner when it worked just fine yesterday.

    scanner doesn't find my computer with error message "no scanner is connected".

    Hi Linda,



    Thank you for posting your query on Microsoft Community.



    I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

    The issue could occur if there is change in scanner settings.

    To assist you better, please provide us the below information:

    • What is the make and model of the computer?
    • Have you made any changes to the computer prior to the issue?


    I suggest you to try to refer to the suggestion provided in the below Microsoft Help Article and check if it helps. Also try to run the printer troubleshooter, it will troubleshoot on scanner related issues.

    Fix printer connection and printing problems in Windows - Microsoft Support

    Also I recommend you to refer to the user manual for printer device and try to check if there is any change in scanner settings.

    I suggest you to check if scanner is detected through below steps.

    1. Click on Search bar.

    2. Then type "View scanners and Cameras" without the quotes in the search bar and click on it.

    3. Check if scanner is getting detected in it or not.



    Reply to us with the information, so that we can assist you better.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
     
    Nyima Yonten, Mar 20, 2025
    #4
Thema:

Computer stopped connecting to scanner when it worked just fine yesterday.

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