Windows 10: computer stopped reading smart card

Hi


Up to yesterday I have been using a smartcard for over a year. Yesterday I played around with permissions to folders. today the computer no longer reads the smart card. It works in other computers.


Any ideas?


p.s. when booting up the computer the smart card lights up.

:)

 

Computer not reading CAC card

The system services might not be configured properly. To ensure that the system services are correctly configured, kindly follow these steps:

• 
  Click Start, type services.msc in the
  Search programs and files box, and then press ENTER.
  
• 
  Locate the Certificate Propagation service, and then verify that the
  Status of this service is Started and that the
  Startup Type is Automatic.
  
• 
  If the settings are different, double-click Certificate Propagation, click
  Automatic in the Startup type list, click
  Start to start the service without restarting the computer, and then click
  OK.
  
• 
  Repeat steps 2 and 3 for the Smart Card service.
  
• 
  Lastly, reinsert the smart card in the smart card reader.
  

Check if that resolves the issue.

If the issue persists, kindly get back to us.

 

Smart Card not reading CAC

Hi,

After a microsoft update a few months ago my smart card reader no longer recognize my CAC. When I would try to log onto military sites, it would say no certificates present. On activclient (middleware), it would say no card reader detected. I am using a
SCR331 and a Stanley global as card readers. However, I know my CAC and the readers are good because both work with no issues on my laptop and at work. I also know my desktop (which is the issue) use to work fine until I did the update. When I rolled back
the update, the issue was still present.

I have read and used all the steps and tips I could find on Military CAC to no avail. Under devices, I can see both smart card readers and both have newest drivers. Under services, certificates and smart card readers are running and automatic.

I have seen this very issue posted many times on the help forms and the few actual suggestions I have tired. Helping to find a solution would not only help me but many others with this same issue.

Please help! Thank you.

 

Connect a smart card

Thank you Yasir; I read the content in the link provided; the problem I have now is not to ask for smart card when log on but to connect a smart card when update applications. Do you have a suggestion for that?