Windows 10: Computer stuck on black screen preparing error : 0x4000505

The computer is stuck on a black screen saying “Preparing Windows” with the error message “Windows could not determine the language to use for setup” and error code 0x4000505. This happened after I reset it, and it remains stuck. If I press Enter, it boots up to the same screen. Please help.

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Preparing automatic repair - black screen asus laptop

Hi,

In most cases, this issue is caused by a corrupted system file. For us to provide the best resolution possible, we'll be needing additional information:

• Is there an error code displayed when the screen turns black?
• Have you made any recent changes on your computer prior to the issue?

Meanwhile, we suggest that you follow the troubleshooting steps provided on this
article. It contains information and resolution about black screen errors.

We'll keep an eye out for your response.

 

Preparing automatic repair black screen afterwards stuck

Fixing this gaming PC for a friend. His computer gets stuck on the windows logo with the dotted spinning circle. In the past to fix this i've done a startup repair. But this time, the PC starts the Preparing Automatic Repair, then screen goes black, where normally it should be showing diagnosing your pc before loaded the Automatic Repair screen.

What should I attempt to try next?