Windows 10: computer upgraded now printer not working with windows 10

I up graded to windows 10, now my printer Lexmark 1400 is not working, but worked before upgrade. This printer is brand new, just was never opened, and worked fine before upgrade.

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.

 

Printer and computer not communicating

Hi,



Thank you for writing to Microsoft Community Forums.

I would suggest you to follow the troubleshooting steps mentioned in the article:

Fix printer problems.

If you have recently upgraded your Windows and the printer is not working after that, I would suggest you to follow the steps mentioned in article:

Fix printer problems after updating or upgrading to Windows 10.



Please write back with more information (error message or outcome of the above troubleshooting steps) in order to help him fix the issue.