Windows 10: Computer used to wake on key or mouse; now needs power button

I posted a long thread last month, about a PC that had a very slow wifi connection. A new card fixed that.

Since I got it back from the shop though - and I believe all they did was replace the wireless card - I've no longer been able to wake the computer from sleep by clicking the mouse or tapping a key. Only thing that works is the power button.

The most obvious thing - configure the mouse and keyboard to be able to wake the computer - aren't the issue. Both are configured that way and always have been.

I really can't imagine that the newly-installed card, an Intel 7260, is the problem, but that's the only thing the shop - good guys who I trust - touched.

Computer is a custom build, with an Intel DQ77KB motherboard.

Any suggestions for how to get the computer to again wake by keyboard or mouse, as it did before the new wireless card?

:)

 

Only the Power Button Wakes PC from Sleep - Laptop

I do not have that tab but can still wake it by pressing any key.

 

Only the Power Button Wakes PC from Sleep - Laptop

• Open the Keyboard control panel item by typing keyboard into Start Menu.
• Click the Hardware tab, and then click Properties.
• Click the Change Settings button
  
  Note: This step requires Administrator access
• Click the Power Management tab, and then verify that the Allow this device to wake the computer is enabled.
• Click OK, and then click OK again.

 

PC only wakes from sleep with power button, not keyboard (?)

The Keyboard item in Control Panel is not configured to wake the computer when you press a key on the keyboard.


The system should ideally wake up if the mouse is moved, however you can follow the steps mentioned below which will also help:

Open Device Manger by typing Devmgmt.msc into Start Menu
Expand Keyboards from Device Manger
Right click your keyboard or mouse , select Properties
Under the Power Management tab you will see the "Allow this device to wake up the computer " Check that , apply and save the setting .


Examine the BIOS settings of your computer for power features that disable or reduce power to ports that are used for your keyboard or mouse. Because BIOS access varies by computer, to resolve this issue, see the documentation that is included with your computer. Alternatively, contact your computer manufacturer for information about how to configure the BIOS.