Windows 10: computer was locked out and was talking to a Mr. Mark Williams, ID 78360MICROSOFT.

Discus and support computer was locked out and was talking to a Mr. Mark Williams, ID 78360MICROSOFT. in Windows 10 Software and Apps to solve the problem; Was talking to the MICROSOFT Security person, Mark Williams, ID 78360microsoft, He gave me his number to call him back but it is the wrong AREA code... Discussion in 'Windows 10 Software and Apps' started by William White2, Feb 29, 2024.

  1. computer was locked out and was talking to a Mr. Mark Williams, ID 78360MICROSOFT.


    Was talking to the MICROSOFT Security person, Mark Williams, ID 78360microsoft, He gave me his number to call him back but it is the wrong AREA code 330 422-6356. My computer is still locked out and I need to get it back

    :)
     
    William White2, Feb 29, 2024
    #1

  2. Mr

    Hi,

    Thank you for posting your query in Microsoft Community.

    1. What is the make and model of your Computer?

    I would suggest you to try the below methods and check if it helps:

    Method 1:

    I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

    Follow these steps to run the troubleshooter:

    • Press “Windows key + W”.
    • Type “Troubleshooting” without quotes in the Search box and hit enter.
    • Select “Hardware and Sound” from the Troubleshooter Window.
    • Select “Hardware and Devices” under Devices option.
    • Follow the On Screen instructions.
    Method 2: Un-install and re-install touch pad drivers from the manufacturer’s website and see if that helps:

    Step 1: un-install the drivers:

    Follow these steps:

    • a. Press “Windows Key + W” from the keyboard.
    • Type “device Manager” without quotes in the search box and hit enter.
    • c. Right click on the touchpad drivers and select
      “Uninstall”.
    • Restart the computer once it is uninstalled.
    Step 2: Download the latest touchpad drivers from manufacturer’s website.

    Refer the steps to install a driver in compatibility mode:

    a. Right click on the setup file of the driver and select
    Properties

    b. Select Compatibility Tab

    c. Place a check mark next to Run this program in Compatibility mode.

    Hope this information helps and let us know the status of the issue we will be glad to help you further.

    Thanks.
     
    ThofikhAhamad, Feb 29, 2024
    #2
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Feb 29, 2024
    #3
  4. computer was locked out and was talking to a Mr. Mark Williams, ID 78360MICROSOFT.

    Hi I want to talk to MR Ghilbert

    I want to talk with Mr Ghilibert
     
    Corina Marin, Feb 29, 2024
    #4
Thema:

computer was locked out and was talking to a Mr. Mark Williams, ID 78360MICROSOFT.

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