Windows 10: Computer was working fine, I restarted it and now it will boot up like normal but I have no...

Windows 11 upgraded from Windows 10proEverything boots up fine monitors are normal startup screen.No usb ports are workingWired connection for keyboard not working.Computer does not recognize mouse or keyboard.Tried to make a bootable cd disk but that doesn't work either.Now What?

:)

 

Cannot Enter Safe Mode / Computer boots normally

I'm running Win 10 Pro 1903.

Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. .

 

PC stuck in Safe mode, unable to boot to Normal mode.

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• What error do you get when you try to boot in normal mode?
• Did you entered Safe mode through Windows Recovery Environment or through System Config?

I suggest you to try the below given steps and check if it works:

• Press Windows key + R and type msconfig and hit enter.
  
• On the General tab, tap or click the Normal Startup option.
• On the Boot tab, uncheck all the option under Safe mode.
• Tap or click OK, when you are prompted to restart the computer, tap or click Restart.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.

 

Restart function not working

Hi Frieda,

Welcome and thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you.

• 
  How are you trying to restart the computer?
  

Let us try the following steps, and check if it helps.

Step 1: I suggest you to run power troubleshooter which will tell you if there is something wrong with the power settings.

Follow these steps to run power troubleshooter.

• Press Windows key + X key and Select
  Control Panel.
• Select Troubleshooting.
• Select View All on the top left corner.
• Run Power troubleshooter.

Step 2: Clean Boot.

Follow the article How to perform a clean boot in Windows in the below link and check if it helps:

https://support.microsoft.com/en-us/kb/929135

Disclaimer: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program
in Windows. You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some functionality
when you perform a clean boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or experience the original behavior if the problem still exists. If the computer is connected to a network,
network policy settings may prevent you from following these steps.

NOTE: Once you perform clean boot do refer to the section “How to reset the computer to start normally after clean boot troubleshooting” to boot the computer in normal mode.

Hope it helps.

(Applies to Windows 10 as well)

Hope it helps.

Let us know if the issue persist, we are glad to assist you.