Windows 10: Computer will not boot after performing a factory reset.

Hello:


Just recently I performed a factory reset to a family member's computer. After it shut down to boot back once on the computer would give message more or less like: "Your computer shut down unexpectedly, press ok to restart your computer". -pressed ok- the story repeated ad nauseam. Hence I turned it back off and on, but this time pressing F11 along with it. After the blue screen appeared I did the following: "Advanced Options" -->"Command Prompt" but the system asked me to provide an administrator password, however, the owner did not remember his Adminisrator's password. So I went and pressed "System Restore" to see if I could bring back the system and begin anew. But the laptop's touch pad would respond nor the touch screen!!!! I repeated the process all over again. However, without any results because I do not know how to proceed from this point on.


Any help please?

:)

 

How to perform Factory Reset?

Hi Saif,

Thank you for contacting Microsoft Community. I understand that you want to know how to perform Factory Reset. I will surely help you with this.

To understand the issue better, I would need more information from your end.

• What is the make and model of the computer?
• How are you trying to perform Factory Reset?
• Are you facing any issue on the computer, due to which you are performing Factory Reset?

To perform Factory Reset, you need a recovery partition or Recovery Disk from the computer manufacturer. You may contact the computer manufacturer and check the same with them.

Warning:
Be sure to back up all the data you want to keep, before you begin. Resetting using Factory Reset will delete all the data.

Hope this information helps. Reply to the post if you need further information on this issue.

 

How to factory reset Cisco 1700 Router

Hopefully I can help you here....its a very common thing to happen.


First, I take it you dont know the passwords for console access or telnet/ssh?

I will assume that these devices belong to you.

step 1. Plug a cisco console cable into a serial port on your pc
step 2. Plug other end into Cisco console port
step 3. Using hyperterm or putty or similar connect to the serial port
step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
step 6. now you have to do the only hard part...send the break command:

Break command list: Break Commands

Go down the list and match your OS and SW and try the sequence suggested.

If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?