Windows 10: Computer will not start, stuck in loading screen before any menu

Can’t open anything, it’s just my mouse wheel spinning , like it’s loading something that never comes. Been going on for hours.

:)

 

Start Menu Stuck on Desktop - Won't Exit


A family member's W10 computer won't exit the start menu. It is stuck on the desk top and I can't figure out how to make it go away. It is preventing programs from starting. Even the installation of the Anniversary update did not correct this issue. I've attached a screen shot. Clicking on the start icon does nothing.

I am at a loss to fix this so any suggestions would be welcome.

 

start menu stuck displaying all apps


so...as the title suggests, my stepfather's start menu is stuck on all apps....how do I unfrak this?

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.