Windows 10: Computer will not upgrade to Windows 10 version 1803

Discus and support Computer will not upgrade to Windows 10 version 1803 in Windows 10 Installation and Upgrade to solve the problem; My Gateway computer was originally bought with Windows 7. It was upgraded to Windows 10, and accepted upgrades until version1709. It will NOT accept... Discussion in 'Windows 10 Installation and Upgrade' started by jallan12, Aug 12, 2018.

  1. jallan12 Win User

    Computer will not upgrade to Windows 10 version 1803


    My Gateway computer was originally bought with Windows 7. It was upgraded to Windows 10, and accepted upgrades until version1709. It will NOT accept the newest updated to Version 1803, and shuts down in the middle of every attempt saying it will return to previous version. Is it true that some computers ( MIne is a Gateway) will not be upgradeable to that version. My tech told me that is the case.

    :)
     
    jallan12, Aug 12, 2018
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Aug 12, 2018
    #2
  3. Carlo Fer Win User
    windows 10 version 1803 welcome screen?

    Hello Jim,

    The Windows Welcome experience will only be shown after installation of updates and occasionally when you sign in to highlight what's new and suggested by design. For more information about the new features and content of Windows 10 1803, please refer to
    these support articles. It also includes a video that summarizes the new content in this release:

    Also, make sure that the Windows welcome experience is enabled on your PC. Follow the steps below:

    • Open Settings > System > Notifications & actions.
    • Under Notifications, toggle the switch On "Show me the Windows welcome experience after updates and occasionally when I sign in to highlight what's new and suggested".

    Hope this information helps, feel free to post back if you need further assistance.
     
    Carlo Fer, Aug 12, 2018
    #3
  4. Mussels Win User

    Computer will not upgrade to Windows 10 version 1803

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Aug 12, 2018
    #4
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Computer will not upgrade to Windows 10 version 1803

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