Windows 10: computer won't recognize some usb ports 3.0 windows 11 home edition

i have tryed everything to get my computer to recognize my usb ports 3.0. i can't play anything on them. i have a 2000.00 laptop. i have external devices that need those drives to work. now nothing works on them. windows 11 won't recognize or install drivers for my products, like blu-ray dvd player, sonaverse ub3 speakers and more. if i upgrade to windows 11 pro will that fix the problems i don't know what to do. what did i do wrong. let me know. the computer is only 1 month old. rickywally petersen

:)

 

Windows10 won't recognize 3 of the 4 usb ports

Dell computer running Windows 10 stopped recognizing 3 of 4 usb ports. Only port recognized uses wireless mouse.

 

USB Ports

Hi Homer,

We'd like to ask a few questions to help us isolate this problem.

• Have you tried connecting your device tracker to a different USB port on your computer?
• If so, was it detected?
• Did you receive any error messages?

To address this issue, we suggest that you follow the troubleshooting steps shared by Praveen Venogupal on this

link.

Let us know how it goes.

Regards.

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...