Windows 10: Configuration change to TPM message after reset

Discus and support Configuration change to TPM message after reset in Windows 10 Installation and Upgrade to solve the problem; I've reset my Asus laptop and now every time I turn it on it comes up with: "A configuration change was requested to clear this computer's TPM... Discussion in 'Windows 10 Installation and Upgrade' started by Spritzer, Oct 1, 2016.

  1. Spritzer Win User

    Configuration change to TPM message after reset


    I've reset my Asus laptop and now every time I turn it on it comes up with:
    "A configuration change was requested to clear this computer's TPM (Trusted Platform Module)
    WARNING: Clearing erases information stored on the TPM. You will lose all created keys and access to data encrypted by these keys.
    Press F12 or Volume Up to clear the TPM Press ESC or Volume Down to reject the change request and continue"

    I don't know much about this so I'm too scared to press F12, if I do will it cause problems? Any help would be appreciated, many thanks.

    :)
     
    Spritzer, Oct 1, 2016
    #1
  2. MratT Win User

    TPM configuration change message keeps coming up at every restart

    New (4 days old) Dell Laptop windows 10 intel i5. Was not happy with some of the set up I did so via settings I reset the laptop and elected to remove the data I had started to put on.

    During reinstall TPM message came up twice 'A configuration change was requested to clear the computer's TPM' 'Press F12 to Clear the TPM, Press ESC to reject this change and continue' and I hit ESC to reject change request and continued.

    Reinstall all fine, but now the message comes up on every restart and I have to hit 'Esc' before it will open.

    How do I get rid of this message - Thanks
     
    MratT, Oct 1, 2016
    #2
  3. TPM configuration change message keeps coming up at every restart

    Hi,

    Thank you for contacting Microsoft Community.

    To change the TPM configuration settings, need to get into BIOS settings, so it’s better to contact the computer manufacturer for changing the configuration settings.

    BIOS Disclaimer: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting
    properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Oct 1, 2016
    #3
Thema:

Configuration change to TPM message after reset

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