Windows 10: Configuration data corrupt

Hello,


upon startup, I receive a blue screen error

“The configuration data for this product is corrupt. Contact your support personnel.” The OK button does not work and I am unable to enter safemode. I have no Windows 10 discs but do possess serial numbers. Any suggestions??

:)

 

is there any demand for a system configurator?

Processor(V) <--drop down arrow
-AMD(V)
--Socket(V)
---AM2(V)
----List of cpu's
---939(V)
----List of CPU's
-Intel(V)
--Socket(V)
---775(V)
----List of cpu's
---771(V)
----List of CPU's


etc etc.

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

Data corrupted and lost after Windows 10 upgrade

Hello Jonathan,

We apologize for the inconvenience caused to you.

Now follow the below suggested methods and check if it helps to resolve the issue.

Method 1:

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• Press
  Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type
  sfc/scannow and press enter.

• Restart the computer.

Method 2:

If no corrupted system files were found in the previous state, then I suggest you to try the following steps to employ the DISM command lines:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Cleanupimage

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

If the above recommendations does not help, please check if the same issue occur when logged in through a different user account.

Ref: Add or remove accounts on your PC

Write to us with the updated information. If you need further assistance, we would be happy to help you.

Thank you.